Spot Review
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The online line claim center is very easy to go through...upload receipts, click a few buttons and you're done. Before my year was up they let me know options for the upcoming year for my pup!
The insurance has been great for our 1 year old Frenchie!
Everything was easy!
USA English speaking. Very helpful by phone. Quick response for reimbursements. Easy online forms to fill out. Very satisfied with this company. Wish the insurance premium would not have increased. We have so many personal insurances that have already increased. Wish I could include my pet on our regular insurance!!
I’m retired and on a fixed income. I didn’t expect my two Pomeranians to get accidents and illnesses. I’m also disabled so Spot Insurance has helped me a lot. Without their insurance I don’t think I would have the money to take care of them. My only concern now is I hope my premiums won’t go up because I’ve used the insurance. When you retire your income is fixed so finances play a big role in your life.
Outstanding customer service . The team at spot insurance and claims department is very helpful and caring for my pet . Thank you
I have no experience with pet insurance, so when my puppy broke her elbow and needed surgery I was unsure how the claim process would go. I'm pleased to say that it went very well. Working with Spot and submitting a claim was very easy.
I had to use the insurance this year, and I was surprised to find out that filing claims and getting paid was so easy.
Claims process was fast and simple, no fuss.
Very easy to make a claim and quick response!
We’ve been a customer for about 8 months. We have had our dog Wilson going for Lymphoma treatments since last July. Spot Insurance has been really great getting our claims and reimbursing us rather quickly. I’m very happy with your service.
Spot is the best pet insurance out there. Don't spend time or waste money on other companies.
Easy to submit and prompt payment! Thank you!
Quick and easy Being reimbursed very quickly and easily made this a great experience.
I had a $3900 bill for an emergency visit at the vet. I had to hit my $250 deductible and Spot covered ~3,000 of the bill. Good enough.
Making a claim is very easy. Handlong of claim was prettt quick.
Easy quick online claim process. Fast payment.
I've had Spot Insurance for my cat for about 3 years now. I recently brought her in for some bloodwork and check up and was surprised how quick Spot reimbursed me for the visit. Read the fine print and do the math. But yes, I'm happy I got pet insurance and would really recommend Spot.
Customer service agents were very helpful. The app is friendly and easily. Submitting a claim on app was smoothly.
Was able to submit electronically with rapid acknowledgment of claim receipt and processing of payments in a timely manner.
Fast reviews and reimbursement !
Quick reimbursements! Take a picture of your receipt from the vet. Send it via the app. Within days the reimbursement is in your account.
Great thank you
Responsiveness and easy to submit claims
When I first got spot I have. A rescue so when u have a rescue u don’t know all the past and I had to keep calling and sending info! And it was a shit show until I got it straightened out now it’s good
Filing on line was easy and processing of payment was timely.
Spot has been nothing but amazing. The few times that we have had to use it, there have been no complaints.
Great insurance for our pets. Quick and easy reimbursement for our bill from the vet.. thank you.
Thank you for handling my cat's case with care! We feel very supported, knowing that we could have help with his emergency care.
Very cheap and very good coverage
My experience was great and they was quick and very understanding. I had no issues with my reimbursement process.
The app makes it very easy to submit electronic documents that me vet emails me. Spot lets you know everything that is needed and once you have your pets profile saved in the system, it’s streamlined and simple. Makes it so the only thing I have to worry about is taking care of my dog and not fighting with a company for reimbursement Thank you Spot team
The processing time was fast and communication great
Team is extremely helpful, and they actually cover what they say! Very satisfied
Our expecience with Spot has been nothing short of great! The website is easy to navigate, and submitting a clain has been very easy. I would highly recommend this pet insurance provider to all pet owners.
The reimbursement was very quick.
Everything was great. Fair deal. We are happy. You don’t hear that often.
It was a relief to have Spot Pet Insurance when my dog was sick. I had piece of mind that I didn't have to worry about the cost to help her get better.
Great insurance They respond super fast
I have been with 2 other pet insurance companies in the past. They cost more, fewer benefits were available, and it took a really long time to receive my reimbursement (it was 5 months one time). I love the simplicity and efficiency of SPOT!
Super easy to send in claims and customer support has been helpful. Gives a breakdown of what got covered hy the insurance.
Quick response for the reimbursement
Online portal is easy to use and fast.
Spot is easy to work with their insurance plans are stated and they do have a quick response for claims
My Shih Tsu Dahlia tore a ligament in her hind leg. Having Spot insurance, took the worry out of getting her treated and the required surgery. Submitting a claim was easy. Spot very quickly processed the claim and deposited the funds. Thank Spot!
Straight forward, no hold ups! Good support when my dogs finally passed on, no extra pressure, just help!
The entire process was quick and easy.
Amazingly quick and a very good thing
Easy process throughout
Navigating the app is very easy. Making a claim is straight forward and easy. The waiting period is not lengthy.
The ease of knowing our pet is covered with this great ins and to pay us directly back and the process is easy to do from your phone and claims are processed fast . We are so happy that we have this ins for our pet .
Spot Pet Insurance was incredibly easy to use through their app. I had to pay $2,100 in veterinary bills due to complications from my dog giving birth. I submitted everything directly from my phone and was reimbursed within a week. I highly recommend Spot and would absolutely recommend it to friends and family.
The good response
Although I had issues using the app to complete my claim, it was easy and completed quickly
I have had two times where my dog had an accident and it was simple to submit a claim and was fairly fast.
The process is so easy ..I just upload the visit docs and I wait for a determination..Also,I feel the cost is reasonable. My cat visits this past year have been quite expensive and I would have paid large vet bills out of pocket if I had not been covered by spot..Im glad I decided to go with this insurance..I feel confident that I'm doing my best to care for my cats health without the fear of catastrophic vet bills
Very prompt processing and payment by direct deposit. Large deductible makes it difficult to collect smaller amounts. Ideally pet policies should have smaiier or no deductible. Deductibles, copayments and substantial monthly premiums really minimize insurance payments for pets unless the charges are for a catastrophic vlaim.
Intuitive, easy-to-use, and incredibly quick at processing claims, Spot has been so great to have. My dog has had a few additional medical procedures, and I have never gotten any pushback on claims I filed, but a timely and relatively big reimbursement, at a pretty affordable/competitive monthly rate. It's been such a relief. Worth every penny!
I have only submitted my first claim. It was easy to submit. The response from Spot was quick. The payment of the entitled funds was also quick. So far very pleased with the company. I did speak with two separate agents when I had a question. Both were polite, professional and responded clearly.
Claim done in a timely manner and refunded money quickly
Spot insurance has lived up to their policy, without any hazel. Spot insurance explains in detail the coverage that we pay for. So far have no problems.
Our dog had to have expensive surgery and it was nice to have insurance that covered a portion of that.
Claims were completed within days of submitting them . Also very easy to submit .
Great company and quick processing time
Their process for claims is so easy. Their review process is relatively short and reimbursement is quick.
I'm new to pet insurance, and I chose Spot on the recommendation of a friend who already had a great experience. I'm glad I did, because Spot is not complicated to use at all. I'm very pleased, and I'm now going on my`third year with them.
It was relatively quick after I submitted my paperwork.
Fast claims processing, so far no issues
What made the experience great is the company’s quick turnaround once a claim is filed. You don’t have to wait long for your money to be returned, which makes the process far less stressful. The claim process itself is also very easy to complete, with clear steps and minimal hassle
Great service.
Very friendly communication. Easy to use system. Explanations were clear and timing was efficient and quick for repayments.
Easy to use and file claims!
Quick response on all our pet bills
Spot process claims quickly and fairly.
Came through for us! Easy claim experience.
My experience so far has been nothing but positive. Claim was approved and paid in a very timely manner. I have had emergencies before I got insurance and that can be a nightmare. I’m at ease knowing my fur babies can get the care they need whenever they are sick or injured
Wonderful experience! My dog’s claim for an unexpected illness was paid in fewer than 10 days! The premiums are reasonable and the policy is very generous! Love this insurance!
Best pet insurance. Easy processing. Quick turnaround on claims.
It was pleasant to speak to someone live. Very patience. My call was answered right away . Very professional
Thank you so much for helping pay some of my vet bill , I really appreciate it and very happy
They are on top of the game regarding the time of entering the clams and the rapid response.
Spot insurance offers responsive assistance and quick and easy claim submission.
So easy to file a claim online. Fast response that claims are being processed. Very fast process to receive payment for claims.
Took me a long time to get my paperwork together, once I got it sent in it didn’t take long at all and I’m so happy that I got money back because I’m on permanent disability, so I really needed it. My cat monkee seems to be doing better. I’m due to take Luna in for a good check up now and I have a new cat that I inherited, she is only three years old. I am deciding on whether I’m going to get Pet Insurance on her. Thank you very much.
Spot pet Insurance provides straightforward, customizable coverage that gives real peace of mind
Talk to a representative, very pleasant, took care of everything I needed immediately. Filed a claim with a very fast reimbursement. I would recommend this to any pet owner.
Replied to my questions quickly and thorough. Was very knowledgable about my claim.
Easy to file claims, which are processed without any trouble. The website works well and is easy to navigate.
Great company. The telephone reps are wonderful and my claims are always handled promptly.
We are very pleased with the service/protection Spot Pet Insurance has provided our dog. Filing a claim was easy and fast. We received emails that provided status of our claim. Keeping us informed every step of the claim process. Having this coverage gives us peace of mind and helps us enjoy our pet even more.
Fast process of claim, and rapid reimbursement.
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