Lemonade Review
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Reviews 3132 
Siew suang
Great service
Great service and fast response and patience
Melanie
Easy process
Processing a claim is easy and payments are made relatively quickly
katlin
I’m loving my pet insurance!
I’m loving my pet insurance!! The claims are processed super quickly too!
Jennifer
Quick and easy reimbursement!
Quick and easy reimbursement!
Rebecca
Fast & Easy!
Fast and easy claim submission and payment came extremely fast!
Kelsie
Five Stars for Lemonade!!
I've been using Lemonade for both renters and pet insurance, and I honestly can't recommend them enough. Filing a claim is incredibly easy - no confusing paperwork or long wait times. The app is super user-friendly and intuitive, which makes managing my policies a breeze. What really impressed me was how fast they process claims - I've had payouts hit my account within days of claiming. It’s rare to find an insurance company that feels modern, efficient, and actually pleasant to deal with, but Lemonade nails it. Five stars all around!
Brook Gentilia
Awesome insurance for your fur babies! Very worth it!
The people are all very kind and helpful. App is very easy to use and submitting claims is extremely easy and fast. My claim got approved and I got my money back immediately!
Jan
Just signed up and got my claim paid…
Just signed up and got my claim paid within 1 day.
PP
Ease of use
The website was very easy to purchase pet insurance. The claims were auto-approved so fast. Amazing company.
Barbara
Lemonade readily paid 80% of my pet’s…
Lemonade readily paid 80% of my pet’s vet bill. The claim was simple to file.
Ivette
Guaranteed Sleep and Peace with Lemonade
Lemonade Pet Insurance has made my Pet's lives better - why? Because it gives me peace of mind that my fur babies are covered and saves me significant dollars when it comes to their health care whether preventative, routine or emergency. I can sleep at night knowing that I can afford to keep them healthy and happy!
Teresa
Near Real-Time reimbursement of qualified ecpenses
Lemonade takes financial considerations off the table when making health care decisions for my beloved fur kids.
Christian
easy to use and great value
Good Value, easy to use application and easy claim process..
Anthony G
Fast service!
Fast service!
Pamela
Super easy to file a claim and got…
Super easy to file a claim and got approved that same day. Great costumer service !
Abe Javadi
Filing a claim was easy
Filing a claim was easy, and it was approved in minutes.
Berto
Easy to file claim and processing of…
Easy to file claim and processing of payment from claim was very fast.
CASSIE D
Lemonade has been amazing to work with…
Lemonade has been amazing to work with over the past year through our dog’s cancer journey. Because of the insurance coverage, we’ve been able to have procedures done that have prolonged our dog’s life. He was only 2 when he was diagnosed with cancer, and we were ready to say goodbye. Unfortunately the cancer is back and has spread, but we’ve been able to have this extra year with him. Thank you to Lemonade for quickly processing claims and for super fast reimbursements.
Elizabeth
Prompt service
Prompt service
Camille
I took my pet to the vet and filed a…
I took my pet to the vet and filed a claim when I came home. The process was extremely easy and I was reimbursed within a few days. I'm so happy with the insurance and highly recommend it.
Matt
Lemonade
Very good insurance provider
Steven
Five stars!
Five stars!! Amazing help. Claim paid out within 10 days. Easy process on the app. Great communication.
Chantell
Very quick to reimburse
Very quick to reimburse, didn't make the process complicated at all.
Emily
First claim I've ever filed
First claim I've ever filed, and lemonade made it incredibly easy with fast service.
Christopher Mancini
Best Customer Service in the Industry!
We have had a great experience so far with the level of pet care coverage and customer service. Lemonade insurance plans are very affordable, while not sacrificing the level of care for our precious pup! The claim processing is amazing, I think we got our last claim paid in 24 hours!
Jill
Easy and Efficient Protection
I just got Lemonade insurance for my 4 year old dog. I submitted my first claim quickly and easily through the app and my claim was accepted later that day. I had the reimbursement funds in my account within the next two days. No problems at all! Will update if anything changes with future claims, but so far I am thrilled with the efficiency and ease of the process. I have a 13 year old lab that I never got insurance for who I have spent thousands and thousands of dollars on. I feel good knowing I won’t have the same issues with my younger boy if an emergency arises.
Mariflor
Affordable
Affordable, easy to navigate and fast reimbursement. They explain everything in detail.
Alma
Simple
Simple, easy to use and very professional
Betty
Best pet insurance
This is a great pet insurance company. As soon as I put my claim in, I was contacted immediately and received my reimbursement the next day! The app is very easy to use and the staff is wonderful! Very straightforward and no hassle. This was a great experience, thank you!
Jim
Easy to file a claim
Have had 2 claims. Both were smooth and easy to submit and communication was great. First claim went to the deductible so remember that your claims are subjected to be applied to meet the $500 deductible. Once met on my second claim I was reimbursed for the remainder of the qualifying claim. Reimbursement went directly to my account within a week. Communication was great and filing the claim took minutes. Great experience.
Edgar
Very easy to use and submit claim
Very easy to use and submit claim. Simple questions asked and information that was needed was easy to upload. Claim was settled quickly
David
Easy claims submission process and fast…
Easy claims submission process and fast payment
Nicole
Quick and easy claims process
Claims are processed quickly and funds are deposited very fast. The filing process is so simple and I have already recommended this company to friends and family.
Bonne
Any claim I’ve had have been very…
Any claim I’ve had have been very easily reported and handled quickly.
Sara
Helpful
Helpful - I had some confusion with my email when signing up (some strange email was registered that was not familiar to me), and support staff helped me figure it out and get it changed.
Gab
Very quick and efficient
Very quick and efficient with filing claims and getting my money. Would reccomend
Laura Simpson
Super easy to submit a claim and I got…
Super easy to submit a claim and I got reimbursed in under 5 min from start to finish. Nice to have an insurance company that is so clear and accessible to its customers
Jose Flores
Great cheese
Great cheese
Brian
Super easy to do business with
Super easy to do business with. Wide variety of products and options made finding the right coverage easy. Pet insurance claim processed instantly. Great experience...now we just need some auto insurance, is that coming soon?
Marcy Garber
Good service
My claim was handled with care and the reimbursement was in my bank account within days
Tjasa
Fast and efficient
Fast and efficient. Amazing customer experience.
ALKHAL
Clear Guidance and simple steps
Lemonade refunded my burnt sofa. I received clear and simple guidance for my sofa claim. I used Lemonade very user-friendly app, further I communicated with the specialist via email. To be fair, Lemonade eliminates the complicated claim processes that other insurance companies do. For me, Lemonade was a great experience and I spent reasonable amount of time on my sofa claim. Special thanks for the professionalism and patience of Brian:)
Maureen
One Less Thing to Worry About When Your Pet Needs Help!
I’ve had Lemonaid Ins for 2 yrs, very affordable. Recently my little Rat Terrier became very ill, took him to ER and they found VERY HIGH temp, ran many tests and kept over night to protect his life and determine cause. Very costly. I submitted my claim and was reimbursed quickly! 🥰
Jacqueline Fong
When I researched pet insurance
When I researched pet insurance, I was looking at price, but also at how claims were handled, and reviews on the ease of that process. Lemonade lives up to all reviews. Granted, this is only my first experience, but everyone there was wonderful to deal with. Highly recommend.
Joy
Loved using the pet insurance
Loved using the pet insurance, also so fast and easy to get reimbursed
Sierra
Very easy navigation in submission of…
Very easy navigation in submission of claims for wellness exam and rabies vaccinations. Money deposited in my account quickly and with no hitches.
Allison
Was very easy to navigate
Was very easy to navigate. Very helpful I love this!!
JOHN J REDMON JR
The agent was patient and helpful.
The agent was patient and helpful.
Shirley
Excellent customer service prompt…
Excellent customer service prompt responses and professionalism at its finest
Debbie Kiss
FIRST CLAIM
I filed my first claim online and it was a quick process and money was in my account the next day!
ryan O'Berry
Everything was simple and easy
Everything was simple and easy! Highly recommend for user experience!
Gordon
Filing our claim was easy
Filing our claim was easy, nonissues
Pedro
Amazing
unbelievably user-friendly, never have had any technical issues, and any time that I have had a question, or there was a more complex vet bill that needed to be further investigated, they got the job done quickly and communicated thoroughly the whole time.
Kyle
Quick and easy claim.
Quick and easy claim.
Jenna
Quick, Easy, & Helpful
It was super easy to file a claim and my representative was very communicative and helpful! The turn around process was decently quick as well!
Ecem
Perfect service
Perfect, fast and best.
Louis
Easy to use app
Claims are easy to submit and staff is easy to work with
Rachel
Easy and friendly service
Easy and friendly service! They made it simple to file a claim for my pet's insurance policy, and are always kind in explaining the ins and outs of the policy when I have questions
Georgia Waller
They had me out in record time
They had me out in record time
Lori
Easy to submit my dog’s vet bills
Your customer service representative was very helpful in making sure the appropriate invoice data was submitted to ensure a timely reimbursement payment. She was very friendly and professional as well.
Andreanna
super easy for first time users.
super easy for first time users.
Sarah
Fast and efficient claim submission…
Fast and efficient claim submission process, and even when a claim took longer to approve than expected, they kept me updated along the way. I appreciate the frequent communication!
Charles
Fast response rate and easy process to file claims
Fast response rate and easy process to file claims
Presley
Amazing Insurance
I love the amazing response time in paying claims, we have been really happy only complaints I have are the premiums keep going up. Marvin hardly used the insurance last year and premium went up over $30 a month. Paying almost $200 a month, getting a little high for us. But overall would recommend Lemonade 100%!
Molly
So easy to file a claim
I filed my claim in 1 minute and had the money in my account the next day. It was so fast and easy!
Eugene
Quick response
Quick response, good and helpful specialists.
Sarah K
Never had an issue filing a claim
Never had an issue filing a claim. The process is thorough but easy. It's been a lifesaver while taking on a giant breed puppy!
Monique Z
Lemonade is Punky approved!
So far this has been a lifesaver! When we were thinking of getting a new rescue pup, we knew it would be important to have insurance for her for the “just in cases”. However, we could have never thought that she would really be getting her frequent flyer miles at every vet in town lol. Lemonade has been great as far as the easy claim filing process and almost instant approvals for most items we have had to claim. Will definitely be recommending to all my family and friends!
Cristian Castillo
I’ve had lemonade pet insurance for a…
I’ve had lemonade pet insurance for a year now. I’m so happy to have lemonade insurance it’s very convenient and helpful also the staff is very kind
Kari
My claims are taken care of efficiently…
My claims are taken care of efficiently and quickly.
Charlotte
Fast and Easy
Filing a claim is always super easy, very clear, and fast. Never had an issue so far in the 3 years I've used this service and have always gotten my claims sorted instantly.
Austin
Affordable and Great Coverage
Easy claims submission process, great claim managers, and fast claims processing. I also think the coverage and premium are pretty good.
Stephaine
VERY prompt professional service with…
VERY prompt professional service with my claim.
Jacob
Process was Easy peasy
Process was Easy peasy
Bob
Quick & Easy to submit
Quick & Easy to submit
Lena Fleury
My cat recently faced a serious medical…
My cat recently faced a serious medical emergency that required an extended ICU stay, leading to a substantial vet bill. During such a difficult time, Lemonade Pet Insurance was a lifesaver. Their claims process was straightforward and timely, and their coverage made a huge difference in handling the financial burden of my cat’s care. Plus, follow ups are reimbursed instantly. Highly recommend.
Madison
Super easy process
It was super easy to submit a claim after my cat's annual visit and I received my refund within a couple days after. I would highly recommend this service to anyone with pets!
Carol
Rapid response to my claim for dog…
Rapid response to my claim for dog health insurance. Paid my claims quickly.
Evan
Quick and easy
Quick and easy to submit a claim for my pet insurance. I appreciate the text-based chat bot which takes you through step by step.
stehen
i could not asks for better service…
i could not asks for better service email you get a reply in no time 100% 5 star been with now 2 years just taking it out again
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