Pumpkin Review
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Reviews 2503 
Staci
Great company hassel free reimbursement
Great company hassel free reimbursement
kelly Baranowski
Pumpkin is the best partner in my pet’s…
Pumpkin is the best partner in my pet’s care We have insured four girls with them and we have never had any problems. Most recently, my dog is being treated for a lung mass and they processed my claim overnight due to the severity of the issue, and I did not request any special treatment. I am so pleased and will insure all my dogs with pumpkin.
Shannon
Great easy experience
Great easy experience. Would recommend Pumpkin insurance to anyone for their pets.
Dina Powers
Very straightforward process for…
Very straightforward process for submitting claim. Responsible and respectful requests for missing information. Immediate processing of claim once I got my cat’s records to you.
Elizabeth
Easy and simple to use
Easy and simple to use. Great Coverage with most importantly a great price.
Simla
Pumpkin has always been reliable and fair
Pumpkin has always been reliable, quick, and straightforward, never letting us down. A far cry from a couple of other pet insurance companies we tried before Pumpkin. Fair premiums, fair insurance assessments and payouts, no hassle. Thank you, Pumpkin - we recommend you to friends all the time!
customer
I switched from one pet insurance…
I switched from one pet insurance company to you guys so I have not had a chance to use the policy and hopefully I don’t have to so we will just find out how everything works out
Lori
So user friendly and quick
So user friendly and quick! I am grateful to have found Pumpkin.
Judith
Quick reimbursement with no hassle.
Quick reimbursement with no hassle.
Michelle Price
Quick & easy claim submissions
Quick & easy claim submissions
customer
Pumpkin has covered (90%) our little…
Pumpkin has covered (90%) our little dog’s operation for a luxating patella and the follow up operation a year and a half later to remove the pins used to stabilize the patella. We could not have done this without Pumpkin’s financial support. Their website is easy to navigate and they are prompt in dealing with claims. Can’t recommend them highly enough.
Brian Butler
It’s so easy to file a claim.
This is the first pet that we have had insurance for. What an experience we have had. We never thought we would have to use it. But….. With a torn ACL on a 5.5 pound Yorkie. It sure has been a God send. Who would have thought that could have ever happened. Thankfully I listened to my wife when she said let’s get insurance.
Deborah Patrick
Very prompt and easy to understand.
Very prompt and easy to understand.
Marianne
Fast,easy,no nonsense pet insurance.
I had pet insurance on my 2 dear pups back in 2005. It was a nightmare to get any money back. Had to get paper copies from Vet,fill out long claim forms with lots of details,mail it in ,then was often called for more info. Not with Pumpkin,my husband uploads the paperwork that my Vet is nice enough to email me. I fill out a few important questions on Pumpkins online claim form,upload the documents and that's it,no questions asked! Now that I have direct deposit I get reimbursed so quickly! I've called customer service for some questions and they answer the phone is than less a minute. That's unheard of these days. I am so happy my dear pup has Pumpkin insurance to help with the costs of her care
Kendra Winston
No comments.
No comments.
Noralyn Giles
This was a smooth and FABULOUS process
This was a smooth and FABULOUS process. I am so thankful that my vet suggested insurance for my pet.
Cary
Always received a quick response and…
Always received a quick response and was given a refund as soon as I submitted my claim.
Tina
Love their service!!!
Love their service!!!
raymond
Always an easy submission
Always an easy submission, with quick updates through process.
Linda
Their advertising is accurate
I was happy to find a dog insurance at this price Have not used it yet Let you know when I do
mitchell nowak
love Pumpkin always so friendly and…
love Pumpkin always so friendly and helpful when i do call wonderful people to deal with
Friend
Having pumpkin insurance has been
Having pumpkin insurance has been. Lifesaver for toto!!
Scarlett Goulburn
I’ve had a wonderful experience with…
I’ve had a wonderful experience with Pumpkin. The team is always so nice and helpful, and they handle claims quickly and efficiently. Because of this, I’ve confidently recommended their pet insurance to many other pet owners.
Candis Amasalian
Pumpkin has been so easy to work with
Pumpkin has been so easy to work with
Teri
Excellent coverage and handled quickly…
Excellent coverage and handled quickly & efficiently
Michael Pappaceno
Easy and clear to purchase.
Easy and clear to purchase.
Heather
Easy to upload records and get refund
Easy to upload records and get refund
Mary
Claim was processed fast
Claim was processed fast
Susan V.
Responsive
Responsive. Fast. No endless questions. Website is easy to navigate.
Deb
Easy and quick process!
Easy and quick process!
Sara
Everything went really quickly
Everything went really quickly
Michael
Amazing experience
Fast, easy to use and amazingly kind customer service.
Koula
Great customer service
Great customer service. Quick reimbursement. Im very happy with Pumkin and refer them to all my friends and family.
Phyllis
Working with staff is always a good…
Working with staff is always a good experience! It’s wonderful to be able to talk to a real person!!
Julie
Reimbursements are quick and easy
Reimbursements are quick and easy! It was so easy to add a new pet to my existing account as well. Very pleased with Pumpkin!
Patricia
Pumpkin is quick getting back to you…
Pumpkin is quick getting back to you about your invoice. They tell you they are working on it and get back to you as quickly as possible. Which they do.
Brianna
Submitting my claim was easy
Submitting my claim was straightforward, and it's best if you have a scanner to upload documents. I received a reimbursement check within one week!
Lana
Rep was knowable of information given
Rep was knowable of information given. Considerate.I liked the reimbursement because Vet cost is very expensive.
Debbi Shahbaz
Peace of mind
Pumpkin Insurance gave me a peace of mind when my cat had to be hospitalized. I was amazed at how easy it was to file a claim and how quickly I was reimbursed. I recommend Pumpkin!
Sharon
Speedy attention and reimbursement
Speedy attention and reimbursement
CJ
Our first experience with pet…
Our first experience with pet insurance. Glad we made the decision to insure our two kittens as one incurred a serious issue requiring weekend emergency surgery. Claim process was straight forward and completed in 2 weeks by direct deposit payment. No surprises and customer service personnel are excellent.
LAB
Great Customer service
Customer service rep promptly answered my call and all my questions and sent me information I requested.
Darlene
everything
everything
Neeta
Quick and easy sign up
The process was very easy once a friend recommended that this was the company to go with looking forward to seeing how the actual service is now
Teresa
Easy website to navigate
Easy website to navigate
Wendy
Every thing was easy
Every thing was easy
Madeline
They make it quick and easy to file…
They make it quick and easy to file claims!
Beverly Abdullah
My dog was attacked by a feral cat
My dog was attacked by a feral cat. He had to have a drain bag for his wound. Cost us 600$, which is a lot for us. Pumpkin reimbursed us almost half. Thank you!
Brianna Moniz
Love Pumpkin!!!
Love Pumpkin!!!
Cory
I love my Pumpkin pet insurance
I love my Pumpkin pet insurance. The rates are reasonable and claims are paid fast.
Irina C
Kudos to the amazing Pumpkin team
Thank you all at Pumpkin who always promptly , patiently and politely answers our calls and are genuinely concerned about our fur baby Fluffy.
Penny
Piece of mind when accident happened
I felt so relieved knowing that I could take my dog to the vet when he accidentally ate a watchband. I didn’t have to wonder if I could pay for the diagnostics or procedures. My claim was processed in a timely manner.
Claudia Crawford
My dog
My dog, Zainah has been through a traumatic surgery. Pumpkin has been with me all the way--she is recovering now. Not only have they been there financially, but also emotionally. Each person with whom I have spoken has been so caring and supportive. My only frustration has been that check take a long time to come---I would so appreciate if this could be expeditated. I have already recommended Pumpkin to many people. And now the hospital who did the surgery has Pumkin on their referral list.
Trisha
AMAZING
This insurance js amazing! I tell people my dog has better insurance than me. They approved my claims within minutes and I received the money the same day! So thankful to have a peace of mind when it comes to my doggy!
Randy
The best
Always there when needed.
NN
Easy to understand! Clear coverage
Easy, friendly , informative, clear information & swift payment! :)
Kathleen
Been very happy with this company and…
Been very happy with this company and would recommend it to anyone
Patricia
The person I spoke with was kind and…
The person I spoke with was kind and understanding of my frustrations
Alyssa
Pumpkin has always made it so easy to…
Pumpkin has always made it so easy to file claims after a vet visit. The website is user friendly and I always get paid out in a short amount of time.
Deborah
Thankful for Pumpkin Insurance
I was honestly skeptical when I first filed the claim for Odie who herniated a disk in his neck chasing a squirrel of all things. Every communication I've had with Pumpkin was great. Each Agent gave me assurance that my claim was being processed and that gave me peace of mind. Once I filed the claim it was paid within days. Thank you Pumpkin Insurance for being there when we needed you. They fulfilled their promise and I cannot ask for anything more.
Susan
I sent an email at 11:31 pm about a…
I sent an email at 11:31 pm about a claim that partially processed incorrectly. One minute later, I received a nonautomated response!
Natalie G.
I have 100% confidence with Pumpkin for my pets!
Wonderful experience with having Pumpkin for my cats! My emotional support cat had to have major surgery, so I was already stressed out of my mind and Pumpkin made it so easy that I didn't have to stress about the bill. The percentage of coverage was exactly as they said it would be, no questions asked, which is nice knowing that there's a human on the other side of the email and phone numbers. HIGHLY recommend getting your fur baby covered! You'll thank yourself.
Susan
Quick turnaround on claims
Lately, claims are being processed very quickly which is really nice.
Sandra Hewett
Excellent fast service
It’s so nice not second guessing and waiting when my puppy isn’t feeling well.
Patrice Colamesta
Pumpkin stood by their coverage
I have a lot of dogs so I must be very careful about which insurance I apply for for them.. Pumpkin seems to be the best.. hopefully they will maintain their quality .
Wendy Miller
Easy claim process
Easy claim process, quick payment!
Karen
This was our first claim in about 2…
This was our first claim in about 2 years. The entire process was so easy and fast. We were so surprised at how quickly our reimbursement suddenly appeared in our bank account. We have had other pet insurance with other pets - but Pumpkin is by far the best...
Pete S.
Always a great experience with Pumpkin!
Always a great experience with Pumpkin! Very quick turnaround time with claims and immediate direct deposit of reimbursement with claim approvals. Highly recommend Pumpkin to anyone considering pet insurance!
Maya G
I’ve had such a great experience with…
I’ve had such a great experience with my pet insurance. It gives me so much peace of mind knowing my furry baby is protected. Claims are easy to submit, customer service is always kind and helpful, thank you Darion! 😁🐶Reimbursements come quickly. I’m truly grateful for the comfort and support they provide.
Don Lynn
Good follow up
Good follow up. We received an email confirmation and a letter from you for our records.
Ronald Young
Claim Processing
Pumpkin processed my claim for reimbursement in a very timely manner and a deposit to my account was made in just a few days. I am quite happy with my experience.
Jan
I've called twice with…
I've called twice with questions/concerns and was able to talk to a friendly yet professional woman. She was able to quickly help me both times to get me the answers I needed!
Cheryl Lynn
We are so happy we got Pumpkin…
We are so happy we got Pumpkin insurance for our Bob. Also it's such a blessing they had Pet advocates that always response right away and how amazing they were when we found out our boy has hip dysplasia and that he has always been healthy and never shown signs of it including he has had amazing vet visits which he never showed signs until he started limping. The advocate was so loving with me and understood how devastated we are and calmed my heart. Thank you Pumpkin !
James
Good experience
So far, my experience with Pumpkin has been great!! They offer great coverage, customer service, and good response time to claims. I currently have a big dental surgery claim pending for one of my fur babies. We'll see if they remain 5-stars. Make the right choice Pumpkin. :)
Patty
Pumpkin insurance for pets
When I call pumpkin insurance, all Reps whom attended to me for whatever reason, we're very nice Nice and helpful. Would have listened to me and they would explain everything to me very nicely and precisely
Carly
Fast Turn Around
The time from sending in a claim to getting reimbursed (on the Wellness Plan I have) was SO QUICK. I couldn't ask for anything better. Thanks!
Gwen
Prompt service
Prompt service
BROOKE GINDLESBERGER
Very easy to work
Very easy to work with! And very quick to respond
Elizabeth
Quick Processing of Claim
The processing time for my claim was great. Still waiting for the check to be delivered.
AC
Easy and fast
Easy to file a claim. Clear explanation of benefits. Fast payment. My only constructive feedback would be using the issue/treatment drop-down menu. It’s tedious to try and find the correct option. For example: I can type in “S” for spay but it only takes me to treatments that start with the letter “s”. It doesn’t recognize letters after that. So I’m left having to scroll through all the S’s to find the right option. Sometimes it’s quick but others times it’s not. Overall, I still would recommend Pumpkin to all!
Lisa Cas
This insurance works for my 3 dogs…
This insurance works for me payments are made quickly and deposited to my account or deductible. The only thing is I wish Pumpkin would apply some money to other vaccines dogs have to get because that would be even better. I've looked at other insurances and find that Pumpkin is the best coverage for my 3 pets a of now.
Glenna
Pumpkin is quick to respond.
Pumpkin is quick to respond.
T Smith
I was fully satisfied with the service…
I was fully satisfied with the service I received the rep helped explain everything to me and made signing up easy.
Alan
Claims paid as promised on time.
Claims paid as promised on time.
Jan Dorwarth
I have 6 pets insured with them !!! 5 STARS !!!!
I'm so so so lucky to have this pet insurance. It saved me soooo much money. I have 6 pets insured with Pumpkin and 3 of my pets got seriously sick and the bills of the hospital stay of my doggies were a few thousand $$$. They approved my case in 1 day and I had the money back in my bank account in 3 days. Unbelievable !!!! Please don't wait till something happens to your furry friend and then you want to buy pet insurance. Then its too late. You never know what can happen. I also have a younger 5 year old sweet Chihuahua Dachshund Mix and all of a sudden she needed to go to the hospital because and had to stay there for 3 days and was diagnosed with Diabetes. The hospital bill was a few thousand $$ and they paid super quick for it because it was not preexisting. I have now 4 dogs and 2 cats insured with them. A few years ago, I had a different pet insurance but they raised their premiums like crazy every year and now I'm with Pumpkin and they have good prices. Remember, the premium always depends on the breed of the dog and their life expectancy. Of course a younger healthy dog is much cheaper than an older dog. Don't look any further and get your furry friend insured with Pumpkin. Submitting claims on their website is pretty easy as well. I usually don't like insurances but I LOVE PUMPKIN !!!!!
Deborah
Easy to submit claim
Easy to submit claim. Speedy repayment.
Pejman Tanaeim
They are amazing
They are amazing, no games simply submitted a claim and got paid.
Jerry Price
Good Purchase Experience
Information was clear and complete.
Brian
Quick and easy!!
Quick and easy!!
Jenn
What a great insurance company Pumpkin…
What a great insurance company Pumpkin is. When your attention is on making sure your pup is going to be ok and not the finance part it makes it that much easier. The claims process is so simple and the turnaround time for a response and payment is within 1 week. I refer all my friends to Pumpkin. This is our second year with them and unfortunately, I've met our deductible each year and they have covered 90% without a hassle. I highly recommend Pumpkins for all your fur babies.
Cheryl
Great coveage…
You got 5 stars because of your low prices and quick payouts. Covering my Supreme with pet ins was the best decision I've made.
Fr
Time and Ease
The turn-around time for a response/payment is very reasonable. Site is friendly to navigate through.
Barbara
Very easy to submit claims and prompt…
Very easy to submit claims and prompt responses and payment.
Pat Kiphart
Setting up my account was easy
Setting up my account was easy, I haven't used the insurance yet but hope if and when I do that process will go well.
Vicki
Insurance Review
Everyone is always so nice and easy to deal with. They process claims in a timely manner. I have recommend Pumpkin to many for pet insurance.
Alma Reeves
Reliable
They were very quick on accepting and paying our claim
Joi Aldridge
Insurance That Works For Me and My Roxi
I feel Pumpkin was a great choice for my Roxi. I've just been with them since October 2025, and the Wellness package has helped to defray some of the cost associated with getting my Roxi her first year of vaccinations. The staff has been very accommodating when I've needed to call with questions. They have each displayed excellent customer service.
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