Pumpkin Review
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Reviews 2221 
Jo Rufing
Very good communication.
Very good communication.
Y M
Grateful
Great communication and fast turnaround
Mcderby
Another good experience
I have had Pumpkin insurance for years. I cannot say enough about them. They are a wonderful pet insurance for our fur family. Had to contact them by phone and their customer service guy is the best. Very patient and super friendly.
Jackie
Pumpkin approved my claim within 20…
Pumpkin approved my claim within 20 minutes of me submitting it. After almost losing my sweet dog Zoey, it was so great to have this taken care without any additional stress. Pumpkin insurance and its employees are awesome!
Michelle Scribner
Quick reimbursement
Everything was covered and I was reimbursed quickly.
LAURIE
Quick and easy claim procedure.
Quick and easy claim procedure.
Chris B.
So Impressed
I have never had pet insurance and am so impressed by the coverage, confirmation of the submittals and timing of reimbursement! Thank you for making it so easy!
Eric
Quick payout
I was amazed that they payed out fit my dogs pricey procedure in the same day. The money got put in my bank the same day .
Kimberly
The simplicity of the claim submission…
The simplicity of the claim submission and review process.
Harry
Very quick response
Very quick response
Nancy E Lombardi
So helpful and quick repayment
So helpful and quick repayment
Sarah
Very responsive and great coverage
Very responsive and great coverage! I literally recommend to everyone!
Douglas
Filing a claim was easy.
Filing a claim was easy.
Shalena
Great customer service
Great customer service
Jennifer
Pumpkin is such a great company
Pumpkin is such a great company! They always get back to me so quickly when I turn in my vet receipts and claims. Thank you!!
Milton
Quick turnaround time for claims.
Quick turnaround time for claims.
Lori
Unmatched customer service
Extremely helpful in how to fulfill requirements of the claim.Very helpful in reaching out to veta office for additional info.Quick response in reviewing claim and quick turn around.
Pamela
Claim was handled quickly!
Claim was handled quickly!
Denise Lewis
Decided to change pet insurance and…
Decided to change pet insurance and chose Pumpkin because of the coverage I was looking for and the price was not much more than my prior insurance.
Kyle
Flexible Options
I appreciated that Pumpkin listed standard options for insurance, but also allowed flexibility to customize insurance to best suite my needs.
Alexa
Thank you for your help
Thank you for your help. I appreciate it so much
Robert
Pumpkin made the process easy.
Pumpkin made the process easy.
Glenn
Very quick review and reimbursement.
Very quick review and reimbursement.
Grace
My claim were answered promptly and…
My claim were answered promptly and reimbursement were done quickly .
Darla’s mom
Always a great experience
Always a great experience
Carol
Services for Buddy great
Services for Buddy great. All Communications were a pleasure. Thank you
Esther Eldridge
Quick response to a question about the Contract …
Quick response to a question about the online process.
Dawnie
I got a discount for 2 dogs
I got a discount for 2 dogs, I got an instant refund (within 48 hrs of submitting my invoice), it costs less and I get more coverage than some other pet insurance that is available.
Elizabeth
Dependable and efficient
Polite, prompt and accurate reimbursement.
Kate
I haven't used the insurance yet
I haven't used the insurance yet, but signing up was very easy.
Kathy
Easy and fast!
Easy and fast!
Anita
Awesome experience
Awesome experience, great company to choose. Would recommend to my friend and family.
Kaitlyn
Not my insurance agents but so helpful!…
so i actually dont have pumpkin as a insurance agency i went with another company... BUT i accidentally signed up for both (mommy brain😮💨) and i canceled but the charge still went through and i dont know about you but i sure cannot afford to have 557 dollars missing for very long. i call pumkins support team panicked and crying and they were able to empathize with me and help. My money was refund within that week they were sososo helpful and speedy. Thank you pumpkin!!
Lourie
I love Pumpkin
I love Pumpkin! They’re always there when I need them and reimburse me quickly for services.
Ashley
Great insurance for pets
Great insurance for pets! Excellent coverage and fair reimbursements.
Julie
The turnaround time between submitting…
The turnaround time between submitting documents and approval was impressive! Everything happened so quickly and we were reimbursed promptly. Thank you!!
Donna K Becker
Fantastic claims processing!
I can scarcely believe how fast Pumpkin processes and pays claims!
Vesta J. Simonne
Very efficient
Very efficient, professional claim response. Attention to details & there is always someone ready to explain what's unclear. I appreciate you guys! THANK YOU.
Christina
Pumpkin is the Best!
Pumpkin has been so wonderful. My poor Sawyer has needed two surgeries in her short life and without Pumpkin they would not have been possible. They were quick to approve her estimates and quick to reimburse after the procedures. I will use Pumpkin for all my animals!
Antonio
Submitting a claim was fast and easy…
Submitting a claim was fast and easy and the respond time was efficient. Very satisfied overall!
Michelle
Quick claims processing
My recent claim and others have been processed quickly. Love the wellness coverage.
Thomas W Jenkins
Starting
Quick and easy to sign up for the insurance.
Josephine
I have no trouble with claims Pumpkin…
I have no trouble with claims Pumpkin doing a great job
Julie B
First experience with pet insurance and a very sick pup
Though I’ve had pets throughout my life, I never had pet insurance. It seemed scammy to me somehow. But after a family member’s pup had to undergo a very expensive surgery, and had most of the costs reimbursed by Pumpkin (!) I decided to enroll my two young dogs. I didn’t use the insurance for over a year, but recently one of my pups fell ill, requiring costly diagnostics. I was uncertain how it would go trying to submit claims for three different visits, two sets of labs, and an ultrasound. I am not tech-savvy, but found it so easy to enter the required information and share the vet’s invoices right from my phone! And to my pleasant surprise, the claims were processed with reimbursement deposits made into my account within 48 hours. Amazing! I now have reassurance that unexpected veterinary charges won’t sink me financially, and can rest in confidence that Pumpkin has my back while I focus on my pets :)
C. Sawdey
Pumpkin Delivers Compassion!!
We received positive, prompt & professional compassionate service during our phone calls. Also received a prompt response to the claims we submitted for our sweet Coco’s emergency surgery which was over $5000!
Tammi Meinking
Filing my Annual vet visit claim was…
Filing my Annual vet visit claim was easy, efficient and I got my reimbursement within 48hours. I'm on a budget and Pumpkin just made me feel so at ease with getting important care for my fur babies.
Mark Z.
Pumpkin is amazing!!
Pumpkin is amazing!!! Absolutely love the coverage and transparency
Stephanie
Pumpkin is extremely fast
Pumpkin is extremely fast, however I have received only the one reimbursement when 2 were sent. Pretty sure it’s my post office but without a tracking number I have no way to figure out where that check is.
David
Simple
Simple to provide documentation for veterinarian wellness visit.
Svitlana
Thank you Pumpkin Insurance for the…
Thank you Pumpkin Insurance for the fast and high-quality work, we are very grateful to you and of course we will choose only Pampkin in the future.
Barbara
The explanations of how the insurance…
The explanations of how the insurance works
Jennifer
Amazing turnaround on reimbursement!
Amazing turnaround on reimbursement! Covered everything but the small deductible! I am so impressed and grateful!
DMB
Claim Filed
Filed. my first claim recently. It was easy and the Clsims Team responded quickly. Refund money was deposited into my account in less than a week!
Maria
I really appreciate the fast turnaround…
I really appreciate the fast turnaround of the claim process. Submitting my claim was simple, and I received reimbursement much quicker than I expected. It gives me peace of mind knowing that my pet is covered and that the company handles claims so efficiently. Highly recommend!
Scott
Company communicates well and quickly…
Company communicates well and quickly responds to claims!
customer
Pumkin is a great Pet Insurance
Getting Pumkin pet ins. is the best thing I could have done for my dog. I have utilized this insurance many times and they always come through. It is worth the investment and Pumpkin really is an amazing insurance to get. I highly recommend it.
Amity
Fast response
Fast response
Dolores
NIce Response
Following instructions to making a claim were simple. And when I called with a question - Emma was very patient and helpful with me.
Job Seeker
Ease of Deployment and cost effective.
Better price points and coverage, easier to understand than most principle big corporate names in the pet/animal insurance category. Sign up, and navigating the system and their options was quite a breeze. Almost too easy really.
Alice
Processing time was so quick which was…
Processing time was so quick which was great!
Kelley Hight
Excellent and fast reimbursement!
Excellent and fast reimbursement!
Eve
Overall good
Overall good. But very disappointed on I’m guessing a new change since I signed up since I called in & asked questions on different care options & now apparently things are not covered.
Jake
Who response times on claims.
Who response times on claims.
Lauren
I am so thankful we have Pumpkin…
I am so thankful we have Pumpkin insurance for our puppy Golden Retriever. It seems like we are at the vet often for puppy-related things. There have been minor frustrations, but overall I am happy with Pumpkin, their reimbursement, and the generous coverage of many conditions. I will keep them for years to come.
Anthony
Quick claims service.Thank you.
Quick claims service.Thank you.
Julie Brayer
Easy claim submission and quick…
Easy claim submission and quick turnaround. You can always count on Pumpkin to expedite your claim.
Paula Smith
PUMPKIN PET INSURANCE IS FABULOUS
PUMPKIN PET INSURANCE IS FABULOUS! WE TELL EVERYONE WE KNOW OR MEET WHO HAVE PETS TO CHECK IT OUT! WE LOVE PUMPKIN!
Preacher
It was easy to sign up
It was easy to sign up, pretty good pricing! haven had to use it yet
disappointed
Pumpkin is the best.
Pumpkin is the third pet insurance company I have used. It is by far the best! Customer service is great!
Mary
There’s always a prompt response to a claim.
Always easy to submit a claim and get a quick response.
Roddy
Great service
Great service
RT
Excellent service
I am always pleased with the service from Pumpkin. Communication is excellent and claims are processed very quickly.
Laura
Super nice customer service
Jennifer was really helpfull on the phone gave all the information need it
Cindy
Claims are handled quickly and…
Claims are handled quickly and thoroughly. We appreciate the quality and timeliness of Pumpkin's work.
Christine Sabatino Dunleavy
A good company
Very quick to reimburse me for my covered expenses. They also have excellent customer service. I only wish I had known about them much earlier because then my dog's visits and expenses related to Behavioral Health would be covered (pre-existing so not covered). I also wish the premiums were lower.
Lynda
Claim was processed and paid into my…
Claim was processed and paid into my account within 2 days!
Ashley
Sadie
Easy process all around!
nicola
East to navigate site
East to navigate site Efficient response
Debbie
Easy and prompt!…
I appreciate the easy claim filing and prompt reimbursenent. Thank you
LYNN M. BRAZ
Pumpkin helps me take extraordinary care of my fur baby
Pumpkin covers the diagnostics and treatments my elderly Shih Tzu, JuJu's, needs. I am so grateful for Pumpkin. Because of his insurance, I am able to make decisions for JuJu based on what's in his best interest. I don't have to stress over the money.
Michele Lacina
Great experience
Great experience. Payment quick and easy. Very pleased with this company
Priscilla Page
Quick in response!
Quick in response!
Jeanna
Quick, easy, and affordable
The process of using the insurance was quick and easy. Everything is explained and the website for claims is easy to use. Pumpkin fits in our budget and are very pleased with our experiences so far.
Sylvie
Always so helpful
Always so helpful
Shae
Pumpkin Pet Insurance
We've been with Pumpkin Pet Insurance for a little over a year & just had to file our first claim. Filing was easy, the team were able to go over the claim in a timely manner. We went with this pet insurance because of all the medical stuff that they cover, the adjustable policies & the reimbursement rates.
David
Very easy to get hold of
Very easy to get hold of. Very friendly and solved the questions that i had.
Phyllis
Expedited Service
Always speedy service and no hassles. Quick turnaround processing time for claims and reimbursements.
Chollan
easy and quick response
Filing a claim was easy and response was fast. My claim was funded within days of filing.
Angi H
10/10 Highly recommend!
Every interaction I've had has been incredible! The representatives are so well trained, so compassionate, so friendly, and go above and beyond to make sure my questions are thoroughly answered and that I understand how everything works. The reimbursements have been accurately in alignment with my expectations based on my plan, and they have been timely. I'm so glad I chose Pumpkin to help me care for my little old dog!
Warren
Great service
Thank you so much. While we were on vacation Grizzly our English Bulldog started having breathing issues. Grizzly was admitted and stayed overnight at the vet in the oxygen tank. When I submitted the bill I had an email within minutes. I was expecting to be asked for more information. I was pleasantly surprised to see my claim was approved. Pumpkin had been great
Erin
Fast and efficient!
Quick, fast and seamless processes. Love it!
Sandra
Pumpkin is great!
Pumpkin is great!! I'm so happy that we decided to go with them over the many other pet insurances out there.
John Eidukot
Sign up was easy
Sign up was easy. Have not had to use the insurance at this point.
customer
Filed a claim of just under $6k after…
Filed a claim of just under $6k after my dog had bowl obstruction surgery. My claim was accepted and 90% of the claimed amount was deposited into my account literally the next day; probably less than 12 hours later. Extremely fast. I would absolutely recommend Pumpkin to anyone that has a dog or is thinking about getting a dog.
Sam
Always easy to submit a claim
Always easy to submit a claim, and quick response.
Mr. Finley
Great customer support and speedy claim…
Great customer support and speedy claim processing!
Candy Carlson
Very good customer service
Very good customer service, easy to submit a claim.
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