New American Funding Review
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Reviews 1514 
Isaac Zacarias
consistently demonstrates exceptional…
consistently demonstrates exceptional customer service by actively listening to clients' needs, explaining complex loan products in an easy-to-understand manner, and guiding them smoothly through the application process.
Christine Giles
Art was always available and took us…
Art was always available and took us through the process with ease. Many thanks to Art and the NAF team for making our home dreams come true!
Diane deshazior
patience
patience and understanding goes a long way.
JJ B
I had an excellent experience working with Blake
I had an excellent experience working with Blake Freeman From the very beginning, he was incredibly straightforward and honest about the entire loan process. He took the time to answer all my questions thoroughly and made sure I understood every step along the way. Blake truly went above and beyond to help me navigate the process smoothly and made what could have been a stressful experience feel easy and manageable. I always felt informed and supported, and I’m grateful for his professionalism, patience, and dedication. I highly recommend Blake to anyone looking for a knowledgeable and trustworthy loan officer!
Wendy Kinard
Amazing people
Amazing people. Helped along every step of the process with kindness, patience, and professionalism. Couldn't had asked for any better people!
Tamika Millet
The process was smooth
The process was smooth, with clear communication and quick responses from their team. They offered competitive rates and explained all terms thoroughly, making it easy to understand. Closing was handled efficiently with no last-minute surprises. Highly recommend for a stress-free mortgage process!
Julie Goehl
Richard and his team were very patient…
Richard and his team were very patient with me and helpful when I had questions. They are a well-oiled machine and kept things moving along! I was a little stressed out at first, but they did everything they could to make the experience comfortable!
Julienne Kaidor
We were in a difficult financial…
We were in a difficult financial situation and Lacona helped us find a successful way out!
Donald
I would have given 5 stars but one…
I would have given 5 stars but one thing that needed to be worked on by the underwriter is reviewing all items for accuracy and not waiting till the last minute and finding one more thing. Other than that this was a great experience.
Jason
Fast friendly accurate and helpful
Fast friendly accurate and helpful
Allan Knoess
Great communication excellent customer service and timely closing
Great experience all around.
Tammy Cline
Excellent service
Very friendly and helpful company to deal with.
Megan Barlow
Very helpful and highly recommend!
Very helpful and highly recommend!
Venus R
Team Refi
We just closed on our refi. Thank you to Jacqueline Bui and David Kooner. Jacqueline worked her magic behind the scenes. There was a small bump during our refi. She sorted it out and got it moving. We’re glad she was our senior processor. David is always helpful and optimistic throughout the whole process. He kept us in the loop no matter the situation. Thank you for your help.
TJ
First house purchase
Great experience. Thanks so much! Made the whole process very smooth and simple.
Theresa Hinojosa
Everything went really well
Everything went really well. Every step was explained and all questions answered. Great people to work with!!
Patricia
Highly recommend!
Jacob Leone of New American Funding was very professional. He made it very easy to go through the mortgage process. He always promptly returned my calls and emails when I had a question and answered them. He kept me advised through the whole process, and I could not have been more pleased and I made settlement on June 23 I would highly recommend Jacob and New American Funding
Matt Dabrowski
Sean is the best!
Sean Chandy and NAF helped us secure a low rate to purchase a dream home. I would recommend both to anyone. Sean went above and beyond to secure us a low rate, he was available any time we needed questions answered, he guided us through the whole process, and he made a dream of ours come true. Sean is the best loan officer. I will be referring anyone that needs a home loan to him directly. I don't think there is any better praise. Thanks Sean.
Missi Porter
Rachel was the best! ♥️
Rachel was the best. Very professional and all around a sweet person who kept calm and in return made me feel better. Buying a new home is so stressful but I was in good hands and was able to close on time.
Hanan Israr
Awsome everything was amazing
Awsome everything was amazing
Adam Thurman
Colt was GREAT to work with
Colt was GREAT to work with. He made the whole process as seamless as possible. the whole team was great!
Jason Alford
Efficiency and availability.
Efficiency and availability.
torren byrd
Augie and his team made this the…
Augie and his team made this the easiest mortgage process of my life.
Stacey
The company was very thorough through…
The company was very thorough through the whole process and very patient with us being first time home owners and the questions we had
Yaqui Oselen
Quality people
Quality people
Shirley Gales
Best team ever
I enjoyed working with her and the team. They made sure that everything went smoothly as possible and in a timely manner.
Brittney Hamilton
Great experience
Jonathan and his team were great. He was very professional and walked me through every step of the way. Great communication, kept in contact and answered all of my questions. I’m a first time home buyer who was nervous and scared to take the leap but they made it easier!
Robin Buckley
They are the best in home financing.
They are very organized which keeps the process easy and makes the comfort level very smooth when making such a huge purchase. I have been through some very frustrating purchases in the past but that will not happen when yoy use NAF. Thank You for the smooth transition!!!
Sabrina Hammonds
Polite and professional service and…
Polite and professional service and very informative.
Leslie Paneque
My husband and I recently bought our…
My husband and I recently bought our house and we had a wonderful team of people that helped us through the entire process and made this dream of us come true. We just want to give Alvaro Loureiro our infinite gratitude for all his guidance, dedication and patience. We highly recommend him and his company New American Funding to all our friends and family but also everyone who wants to work with a trustworthy and reliable company to help you with one of the most important decisions in our lives. Thank you for everything!!!
Lisa.L. Williams
⁹Fast and Easy Processing.
⁹Fast and Easy Processing.
Patricia
Easy Process
Such an easy process now and the staff communicated what they needed and when their review was complete.
Jeffrey Harris
The loan officer Collin Brown was…
The loan officer Collin Brown was awesome!! Knowledgeable, informative and courteous. Treated me like family! So grateful for New American Funding! When others said no they said yes! I was a little skeptical and uncertain in the beginning of the loan process with my mortgage, loans and credit cards but when it was all said and done, words can't even begin to describe how grateful I am for the financial position they put me in. Thank You, Thank You, Thank You!!!!
Geraldine Abraham
The best customer service and support!
The best #1 Customer Service 💯
Melanie Mason
Very quick and efficient and Jenny was…
Very quick and efficient and Jenny was always extremely reachable!
Madeline Radike
Richard has excellent communication and…
Richard has excellent communication and walked me through the process with ease. I was so intimidated by my first mortgage, but Richard made it easy!
Brayden
Sam is Awesome and I will recommend him…
Sam is Awesome and I will recommend him any chance I get !!
Jason Anvil
They made the whole process easy and…
They made the whole process easy and they kept me updated. I recommend them to anyone that needs help with a mortgage!
Samantha Barrette
New home closing
My husband and I had a great experience with New American Funding when it came to purchasing our new home. Kyle was informative and always available when we had questions. He made us feel at ease and worked to get us the best rate we could.
Noe Bravo is not my name
Fast response times from the loan…
Fast response times from the loan officer. Simplified application and signing process.
John
Terrific interface
Terrific interface, friendly people, great experience, constant communication
Kevin Powers
How quick and thorough my questions…
How quick and thorough my questions were answered
Zachary Adams
We had an odd situation in which the…
We had an odd situation in which the seller and buyer were in the same family. We worked together to make it as easy as possible. Blake and Diana Do worked tirelessly to ensure that everything was done in a timely manner and was 100% correct! All it took for my family was time to talk to them. Great job.
Robin
The loan officers were great and very…
The loan officers were great and very nice!
Jason Davis
Alex was so helpful
Alex was so helpful. Answered all of my questions anytime day or night. The process was seamless
CGIII
Edwin was an amazing person to speak…
Edwin was an amazing person to speak with. He answered all questions with ease and help move the process of my loan quickly.
Anya Kornilova
I had an amazing experience
I had an amazing experience! Highly recommend New American Funding .I was thoroughly impressed with their professional service. My buying experience was smooth, fast and worry-free.
Marguerite Lockhart
A Very Happy Customer
After meeting and working with my loan officer, Robby Goudeseune, I felt very confident that I would be able to find my new home. Team members reached out and followed up with me to make sure I was happy with my loan officer and realtor. Not once did I feel forgotten or left out of what was going on with the loan and house hunting process.
Maria Whittaker
We had an absolutely wonderful…
We had an absolutely wonderful experience with this lending company from start to finish. The entire team was professional, knowledgeable, and genuinely committed to helping us succeed. What stood out most was their excellent communication - we were kept informed at every step of the process, and all our questions were answered promptly and thoroughly. The loan process was handled efficiently without any surprises or unnecessary delays. The level of customer service exceeded our expectations. Everyone we worked with was patient, helpful, and made what could have been a stressful process feel manageable and straightforward. If you're looking for a lending company that combines expertise with exceptional service, I highly recommend giving them a call. They truly care about their clients and it shows in everything they do. Thank you for making our financing needs a reality!
Derrick Mack-Guise
Highly recommend
The process was easy, understandable, and very professional.
Jared
Joe Bilodeau was very accessible and…
Joe Bilodeau was very accessible and responsive. He gave me confidence throughout the process and I would highly recommend him to others.
henry salcedo
I want to thank New American Funding…
I want to thank New American Funding for providing me with excellent service throughout the entire home buying process. From the very beginning, they showed total commitment to my case, offering personalized attention, clear explanations, and a very well-organized process. I felt supported and guided every step of the way. Their professionalism and efficiency made all the difference. Thank you for making this big step in my life possible.
Chantel
process to homeownership so easy!!!
My loan officer Edwin Miranda was so patient and knowledgeable! He made this process to homeownership so easy!!!
ashley harms
I loved my loan officer and the level…
I loved my loan officer and the level of communication I received from her! She made me feel like I was at the top of her priority list with every step! I was always “in the know”, which is where I like to be!
Manuel Rodriguez
Biggest sigh of relief
The experience I was nervous with my credit debt this wouldn’t work out but it did and I was able to get out of the debt hole that was marriage.
Michelle G
Reliable and Supportive Mortgage Team
I had a great experience working with my New American Funding. Their team showed exceptional dedication and worked tirelessly to ensure my loan closed smoothly and on time. They were always responsive to my questions and concerns, providing clear communication every step of the way. I truly appreciate their hard work and professionalism, and I highly recommend them to anyone looking for a reliable and supportive mortgage team.
William Baker
David Kooner really set me up for financial success…
David Kooner made this process so easy and made sure I was not doing something that would negatively impact me. He truly cared and wanted to put me in the best position possible moving forward financially.
Ms Jackson
New purchase
The BEST.!! Chris Trombley and my Realtor David was AMAZING
Christina Negron
Outstanding Service from Start to Finish
I had an outstanding experience working with Dawn. From start to finish, she demonstrated genuine care for my best interest, making me feel confident and supported throughout the entire process. Her communication skills were exceptional — she was always clear, patient, and thorough when explaining everything, no matter how small or complex the detail. I never felt rushed or left in the dark. What truly stood out was her availability and dedication. Anytime I had a question or needed guidance, she was there, ready to help. It's rare to find someone so responsive and committed. I can't recommend her highly enough!
Heidi & Louie Kitchen
Easiness of working with them!
Easiness of working with them!
Melissa Walker
Always great service!
Great interaction and support with all representatives. They always go above and beyond for to make this an easy process.
Jason Davis
Company was great
Company was great. Easy to work with, made the process seamless
David Howard
Very helpful and honest
Fast service very nice people i will tell all my friends and family about this experience . .
Scott Black
I felt like NAF took care of me where…
I felt like NAF took care of me where other companies tried to surcharge me
Colleen
Lindsay Loan
Great people great communication and very fast funding
pete rourke
My loan was an unconventional one and…
My loan was an unconventional one and they did a great job helping us find one that worked for me as a self employed person
Lindsey Temple
Isaac made my experience great
Isaac made my experience great. He was incredibly helpful and knowledgeable.
Morgan Lawrence
Responsive & Genuine
Keta was incredibly responsive and always available to answer any questions I had throughout the process. She made everything feel smooth and manageable. When my realtor wasn’t able to attend the final walkthrough, Keta stepped in without hesitation, going above and beyond what I expected. Her kindness, honesty, and genuine support meant a lot to me, and I truly appreciated how real she was every step of the way.
Janice A.
Highly recommend NAF!!!
I would actually use New American Funding again, and I will recommend them to people I know. The representatives communicated well, were very polite, and streamlined the process as much as possible.
Rich Rollo
Great service
Great service. I loved the entire process. I will recommend the company any chance I get. Rich Rollo
Jill Shelby
This company goes above and beyond to…
This company goes above and beyond to help their customers. They were always up front and honest about everything. They never made it hard to understand their terms and always super friendly. We set a date and closed on time without any delays!
Barb Adams
Was a great experience for a first time…
Was a great experience for a first time home buyer. Closed within 2 months. All my questions were answered in a fast and efficient way.
Dustin Sowder
Smooth and Efficient
If you need quality service that's done quick, easy, and reliable, then call Blake at NAF!
Frederick L. Stoner
Customer service
Customer service
Katherine Simmons
First time homeowners in Portland
First time homeowners in Portland, ME
angieed
Very personable and easy to understand
Very personable and easy to understand. Not pushy at all.
Stephenie Goliber
Inverness, FL
My loan officer Mark Tousky went above and beyond throughout the entire process! Mark secured a rate much lower than the current interest rates, thank you Mark! I would recommend NAF to anyone looking for a mortgage.
Michael
There was great communication and…
There was great communication and everything went as quick and smooth as possible!
Todd Gomez
I was so pleased how helpful everyone…
I was so pleased how helpful everyone was and made it such an easy process. Highly recommended them and will use them in the future.
Josh Laney
Feels Like Working With People, Not Just a Company
Both my original mortgage and my recent home equity loan were through New American Funding, and in both cases, the experience has been overwhelmingly positive. The staff I've worked with made the entire process feel personal. I never felt like I was just another transaction. Everyone I dealt with came across as genuinely helpful and committed to making things go smoothly. It felt more like working with people who were trying to help me reach my goals than dealing with a business.
Ventura
they work fast to get the loan Done and…
they work fast to get the loan Done and the are very attempted with what we need.
sonia coleman
I appreciate the professionalism
I appreciate the professionalism, kindness and understanding of Luis. My circumstances were challenging but the outcome was favorable. Thank you for your assistance. I know this is business but I felt like family.
Randy Thompson
Super easy process and super kind people
I found it hard to believe getting a home loan could be so easy...especially for such a remote town that I bought in.
Carrie Perez
It’s important to know where and to whom to deal with!
Deborah instructed explained and directed clearly and in a friendly prompt and professional manner. If I needed anything she was available at all times. Very very happy with my new home. It seemed like I saw my house yesterday and it’s ours today!
Michelly Alcantara
Excellent communication
Excellent communication throughout the loan process. Always detailed and informative. There was a few delays due to unforeseen circumstances; however, able to push forward and again great communication to get things done and finalized 😊.
McFetridge FAMILY
Victoria made the whole process very…
Victoria made the whole process very easy and help us set realistic expectations, which made everything go off without a hitch. Highly recommend!
Linda Kochanski
Not only did I get a fabulous rate but…
Not only did I get a fabulous rate but I also received prompt communication and I felt heard -- what more could anyone ask for?!!
Calvin Bodine
Pleasant mortgage experience
Ava and her team took the hassle and pressure of going through a home mortgage, and made it an awesome and wonderful experience. From start to finish they will be with through the entirety process, super friendly and helpful. I would definitely use them in the future.
Stanley Winston
Excellent and knowledgeable
Excellent and knowledgeable
Rolando Lopez
The Best deal of my life!
The Best deal of my life!! They make everything really easy, they always are available to help you, and they are so professionals
Batty Katt
Being a first time home buyer
Being a first time home buyer, Our agent Andrew was there with us every step of the way. He was easy to talk to and approachable. Any questions would get answers promptly even after hours. Thank you for helping us get our forever home!!
Robert King
Easy to work with.
Easy to work with.
Sammy Freeland
Follow up was great when I had a…
Follow up was great when I had a question about my loan. Emails and forms also on time. Thanks for Paul Morgan during this process. Very happy with the final outcome.
Amanda Barnes
Homebuying Heroes: Chad Noble and Team!
Our homebuying experience was complicated, and honestly, others gave up on us. But Chad Noble and his team did the exact opposite—they went above and beyond, exceeded every expectation, and found a way to make it happen. They dug in, figured out a solution, and helped us get the funding we needed for our new home. I’m beyond grateful and will recommend Chad and his team to EVERYONE I know. Truly outstanding service!
Seyoneh Sarkisian
Highly Recommend Tigran Momdjian
I just bought my very first house and Tigran Momdjian greatly contributed to a seamless and smooth process to realizing my dream! His expertise, consistent guidance, transparency, and attention to detail exceeded my expectations and made this new experience very plesant, unexpectedly quick, and highly informative. He went above and beyond to provide an excellent service. I appreciate his continued professionalism and kindness and will definitely recommend him to friends and family
PAMALA HILTON
The team is amazing
The team is amazing. Professional and patient. Willing to explain something multiple times and never seems frustrated by it.
Yvonne Fernandez
Outstanding performance
Working with David and Jacqueline with newamerican funding, is so easy and smooth. They make you feel like family and everything is stress free. They are very professional and so easy to talk to. I have personally been working with David Kooner for years. He is so friendly, knowledgeable and steady. Always there to answer any questions very reliable. Excellent experience.
Sharon Major
Patty McElhinney is the ultimate professional…
Patty McElhinney is very professional and was very friendly as she approached various points throughout our experience with my reverse mortgage. She was always very helpful and knowledgeable in the procedures we experienced.
Jose Betancourt
Great experience
Great experience. Easy process. Went above and beyond to help during the entire ordeal.
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