New American Funding Review
Find a customized quote easily
She is professional, responsive, and very helpful throughout the process. In our case, we were first-time homebuyers with zero knowledge of the process, but she took care of everything. I truly appreciate her support and would highly recommend her to others.
Custtomer service was outstanding, They kept me informed never has to call and ask about status, I was always kept updated. Made sure all details were taken care of
This is the second time I have worked with Cyndi and her team. I feel supported through the entire process and the response time and care for my questions are top notch. She and her team are a lovely group of talented, professional women who understand how to make a client experience enjoyable during a complex, multi-faceted financial transaction.
I had a great experience with my refinance. They provided great communication and made it very easy on my end.
Dan was extraordinarily great throughout our entire loan process. From gathering information, to showing us multiple options, to keeping us updated every day. I would never use anyone else for a home loan or financial advice.
I previously had Refinance for my Mortgage with zNew American Funding Through Underwriting process several glitches came up & my refinance didn’t go thru as scheduled I paid numerous fees associated with loans Corporate Office saw that I was partially reimbursed for some of the fees I take my hat for them doing that Thank you
Starting with Joe, he made me feel at ease and showed empathy for my situation, which was one of the main reasons I went with New American Funding over the mortgage company I was with. I received good customer service. Krystal was also great to work with. She was very helpful.
Our loan officer Edar, made starting this whole process easier than we ever thought it’d be. Thank you!
I started looking at rentals in Jan and it occurred to me that buying might be cheaper. With the HOA I think owning is about 100 more a month, but I own it. The important thing is I have so much money that I can set aside for the mortgage, taxes and HOA, and I needed the purchase to fit that. I worked with two different relators and three different lenders trying to get someone who would be available during normal business hours to answer questions, and able to give me non sugar coated what can I actually afford, what does the VA need to sign off on the purchase and regular updates to keep me in the loop. The first lender veterns united tried their best to get me to pretend that the foreclosed houses were 20 minutes away not an hour in heavy traffic. I don't blame the real-estate agent it was clearly being directed by veterns united. The next lender would only answer via text message and half the time it felt like someone was answering for him. I don't know I understand for cape canaveral 200k is the low end for the area. But then Kyle said lets try someone who he had worked with in the past. I said ok and on March 10th we closed on a new condo 10 minutes from where I work with a new washer, dryer and dish washer. They worked with the seller and real-estate agents to get it to close under 200k and an actual zero down VA loan. The only down sides were they really dug through my bank statements and watched my balance for the entire process. That said it worked out in the end, while it was nerve wracking not knowing if some little thing was going to derail the entire process. We got it done. The paperwork up until close was scary in that there was nothing about electronic payments only a PO box. At close there was two options for electronic payment monthly and bi-monthly. So that was one worry they really should have cleared up earlier in the process. That said Stone Keefauver, Peter Keefauver, Michael Schrupp and Chelsie Shilts all put in the hours to get everything documented and ready for underwriting, and getting all the info myself and real-estate agents needed both mine and the sellers.
We were extremely pleased with the professional knowledges and helpfulness of Ryan and his staff. we highly recommend his company for your consideration/1 Pam and Norm
Duncan and his team were incredible! They walked me through the refinance process step-by-step. They were very professional and responded to any questions I had promptly. I was able to close sooner than expected because of their diligence. I highly recommend working with them!
Kristina was tenacious, energetic, positive and engaging through the whole process. This is my second home purchase with her involved and I would trust no one else with going through the mortgage process. She is of impeccable character and very trustworthy.
Quick to answer questions. Very helpful and on top of what interest rates are poised to do
Jon Williams is the Best! He is always there going above and beyond even after a yr of our first mortgage! He is so helpful and will call text email and has never let us down! We are staying with him and his company!
Tina Magro was the best! Explained everything, kept me in the loop. Best experience ever!
Completed refinancing on two properties at the same time. Communication was great and process was smooth. No hiccups. Will use again for our next property purchase
⭐⭐⭐⭐⭐ Jose Moore is truly top notch. He recently helped me refinance my current home and the entire experience was smooth, professional, and very well managed from beginning to end. Jose is extremely knowledgeable, responsive, and strategic. He took the time to understand my goals, clearly explain my options, and guide me toward the best refinance solution. Throughout the process he stayed proactive with communication and made sure everything stayed on track. What impressed me most is the level of trust and confidence he builds. You can tell he genuinely cares about his clients and takes pride in delivering great results. Since working with Jose, I have been referring everyone I can to him. If you are buying or refinancing, you want someone like Jose on your side.
The smoothest transaction ever., Esmeralda made it possible. Thank you esmeralda and american funding.
Dwayne was awesome throughout the entirety of the process. Any questions or concerns we had he answered them promptly. Me and my wife were very pleased with his services.
Nicole Carpenter is a true professional and do supportive and always available. She consistently responds or gets back to you and is so helpful in explaining all the details of your loan. I highly recommend Nicole Carpenter and New American Funding.
The information provided at the beginning never changed. Meaning, what the rates were at, what we qualified for and what points would cost us. EJ was very patient and answered all of our questions, he just made the process as easy as possible. I would recommend NAF to family and friends and I will myself use NAF for future purchases or refinancing.
Excellent customer service and totally professional. They answer all your questions and provide valuable information.
We had great pleasure of working with Matt as first time home buyers. Matt was highly attentive with communication and helped answer all our questions. He is very knowledgeable and finds creative ways to find solutions. We would highly recommend him.
Heather was great and quickly and efficiently getting us in our new home!
My husband and I had the privilege of working with New American Funding,and this is by far the greatest experience that we have ever had. We had the pleasure of working directly with Ashley Darst,and she is the absolute best to work with. She helped us navigate the ups and downs as new home buyers,and was extremely knowledgeable,responsive,professional and honest. Ashley worked tirelessly to ensure that we had a comfortable process. She explained everything without the financial jargon,and made it easy for us to understand the overall process. We would not have been homebuyers without New American Funding,and the hard work of Ashley and her team. I highly recommend this company to anyone needing a great financial institution. Thank you so much !!
I had a great experience with New American Funding during the process of getting the loan for my home purchase. The team was very helpful, professional, and responsive throughout the entire process. They explained each step clearly and made everything much easier to understand, which really helped reduce the stress of buying a home. Whenever I had questions, they were quick to respond and guide me in the right direction. Overall, the process was smooth and efficient, and I truly appreciate the support they provided. I would definitely recommend New American Funding to anyone looking for a reliable and professional mortgage lender.
We had such a wonderful experience working with,The Amber Ernst Team, during the purchase of our home. From start to finish, the entire process felt smooth, clear, and far less stressful than we expected. Now that is truly saying something when buying a home! They were incredibly responsive, patient, and thorough in answering all of our questions (and we had quite a few!). Every step was explained clearly, and we always felt informed and supported. It never felt rushed or transactional. My husband and I both genuinely felt cared for. What stood out most was their professionalism combined with kindness. They worked diligently to make sure everything stayed on track and helped us feel confident in our decisions. We are so grateful for their guidance and steady communication throughout the process. We would wholeheartedly recommend them to anyone looking to purchase a home. Thank you for helping our family step into this new chapter with such ease and confidence!
Excellent service, very professional, always felt that they were trying there best to help us,
Jacob and his team were an absolute pleasure to deal with. It was my first home purchase in my life, and he was there to answer all my questions and keep me informed each step of the way. He turned what could have been a very stressful time into a very smooth process. Couldn't be happier with his care and service.
Cody McIntosh, is a knowledgeable, professional and courteous loan officer. He is present from start to finish, accessible and caring. I was very pleased with the service he rendered. I highly recommend, Cody, and New American Funding.
Smooth transaction. And quick.
Luis was professional and up front from the start of the process. The turn around time for communication between his clients not only shows his drive for success, but also the connections he builds along the way. Luis's positive attitude and go getter mentality really sets the tone for a wonderful experience in a very stressful process. Luis not only takes pride in the work ethic he provides his employer, he also takes pride in building real connections and feels gratification knowing he is helping families and people achieve their dreams. Luis made this a great experience and we are very blessed he was placed in our paths and will forever be greatful.
Vanessa its a great person since Firts moment, untill last minute she was always whit mi
I worked with Jason who was always in contact with me throughout the entire process. He answered any questions I had and made the process easy. He was very professional and got me more than I thought possible. I would absolutely refer people and encourage anyone to use them. It was fast easy and everything was done on line. Great experience.
Having knowledgeable, genuinely caring people helps and Debra Malcolm is that individual. From start to finish, she made my mortgage process go through seamlessly. Debra was always available to answer any questions or concerns I had, which made the process of owning a home less daunting. Thanks to Debra and NAF I am was able to realize my dream!
The most professional team I deal with in my entire life, that care and listen to the customers, professionals that you can trust.
Cody McIntosh, loan officer, is very knowledgeable, transparent and accessible. He is present in the loan process, from start to finish. I highly recommend, Cody McIntosh, and New American Funding.
After being run around by others, Jarad made me feel comfortable when I was initially leery. He seemed legitimately concerned with my best interest. He answered all of my questions thoroughly and anticipated questions I would have, answering them before I asked. He was always quick to respond/answer the phone or call if I messaged him with a question
Gisselle F. The financial office was extremely helpful, worked with me late nights, and despite my large student debt helped me get my home approved.
From start to finish, my experience was excellent. Every step of the refinance process was simple, clear, and genuinely user‑friendly. The team explained each stage thoroughly, the documents were easy to navigate, and your responsiveness kept everything smooth and stress‑free. This company is doing a great job with communication, organization, and making the entire process straightforward for the customer. Thank you, for making this refinance successful. Respectfully, Steven
Thanks to all who made my refi happen! I had my original mortgage and now my refi with NAF. All the staff I dealt with were professional, accessible, and friendly. They listened to my goals and made it happen. The process was swift and easy, and the app is great.
They did everything they could to make sure I was approved for my home loan
Great attitudes, helpful, quick response to questions.
Easy process, great communication!
Communication by Evelyn was top notch as we knew where we stood during the loan process. She helped us old folks learn how to do Docu-sign which was over our competence level be she made it easy. She worked to smooth out trouble spots and take as much off our shoulders as possible which allowed us to breathe easier. Evelyn along with Apex Title made the final signing process easy enough although a 2" high stack of documents to sign was rather daunting. Hopefully I'll never have to get another construction loan but if I do, I'll come back to New American Funding and request Evelyn McDonald.
Prompt, professional, and so so great to work with throughout the entire process!
The whole company is very professional.
They were helpful and communicative every step of the way. Great experience for obtaining a mortgage!
Corey is awesome! He communicates every detail of every step of the process. He responds almost immediately to questions and concerns. If he doesn’t know the answer, he investigates and comes back with answers, quickly. He seems to have a true passion for helping people through a process that can be very stressful and intimidating. If he ever retires, we’ll just have to live where we are, forever. 😆
Jordan was incredible! This is my third home buying experience, and I’ve never had a loan officer like Jordan. He was so patient and thorough, always communicated with us clearly, and had the right mix of empathy and action. He took great care of us as customers and was there every step of the way to guide and support us. I have already told my friends about Jordan and would not hesitate to recommend him. We had a great experience from the beginning because of him and want to say thanks!
Michelle Mott at 217 Mortgage was phenomenal to work with. She was organized, clear, and fun to work with. She was also easy to get in contact with. I would recommend working with her to anyone looking to purchase a home.
Working with Eddie Medina at New American Funding was an outstanding experience. He was incredibly personable and easy to work with throughout the entire home loan process. Eddie took the time to personally walk us through several loan options to ensure we chose the best path for our family. What set Eddie apart was his efficiency and the value he provided; his team offered significantly lower rates than any other company we researched. The communication from his office, including from his processor Nancy Nelson, was proactive and professional, keeping our file moving quickly toward underwriting. The closing was smooth and stress-free, and we couldn't be happier with the service we received. We highly recommend Eddie for anyone looking for a dedicated and competitive lending professional.
Our agent from NAF was great. Knowledgeable about different types of mortgages. All questions were answered quickly. They'll get you through the process efficiently.
Tamara was amazing, she helped me Rifi my home easy to update it . The. Sold a year later with her help . And them funding me the rest of my loan . Been eith them for 10 years would never change lenders .
Bailey was on top of everything. His follow up was right on even when he was suppose to be relaxing.
Mark was awesome throughout the entire process. He answered all of my questions and my concerns were addressed quickly. Ahn was very quick rto respond to all of my calls and very helpful in the navigation of signing all the docs.
They kept us informed throughout the process and were prompt in answering our questions.
Kyle Norris was an exceptional loan officer throughout my home loan process. He was knowledgeable, responsive, and incredibly patient every step of the way. Even when things became complicated, Kyle stayed calm, solution-focused, and kept me informed. His professionalism and dedication truly made the difference in getting my loan to the finish line. I’m so grateful for his hard work and would highly recommend him to anyone looking for a reliable loan officer.
"I have spoken with Juan since the beginning of October to our closing on February 6th. 5 months of talking, planning and figuring out the perfect solution and a new chapter to my husband and myself we craved so much. Juan has been hands on through the whole process of buying our first home. I would not trust anyone as much as I trusted Juan to get things done. He is truly one of the best, and one of a kind. I cannot express how thankful I am for his calm collected behavior through this significant time. I have already begun recommending him to others. At this point he feels like a friend who lives a few states away. He prioritized us, and helped through this entire process. There were plenty of road blocks, difficulties and issues that popped up. But he never made me feel like I was a bother, and always prioritied our needs. He worked all hours, texted during holidays and just made us feel like he was helping old friends. There were other aspect of this experience which seemed impossible, but Juan was always a call away ready to put our minds at ease and work his magic. He always listened, respected us and treated us better than many others in this process. I cannot thank him enough, and I am sure when this house is paid off we will be using him again on where ever we chose to go next. Juan, thank you from the bottom of our hearts, you made two people who felt hopeless find happiness and a home we will make our own. And we will always treasure your role in this. You are simply the best."
Mrs. Yvonne was very professional and helpful to us. She helps in any ways possible to give you options that is best for you and your family. We highly recommend her. Thanks again!!
Together we achieved our greatest outcome, phenomenal! THANK YOU!
I had an exceptional experience working with Mr. Alan Kline at New American Funding for my home financing. From our very first meeting, he was professional, knowledgeable, and took the time to explain every detail of the mortgage process. Financing a new home can be overwhelming, but Mr. Alan Kline made it feel smooth and manageable. He was always responsive to my questions and went above and beyond to ensure everything was ready for closing on time. I highly recommend Mr. Alan Kline to anyone looking for a trustworthy and dedicated partner for their home loan
Thanks for all the help on my new journey
New American Funding was a pleasure to work with. Curtious, kept the ball rolling and state of the art customer service. Bobby Yu, is the best and such a pleasure to work with. I would suggest this company to anyone!
Joe and his team were on top of the process the entire time. They made buying a house easy.
Never missed a beat. Great experience
Easy communication and professional support at all times.
When searching for lending options online, NAF is a legitimate resource for a home loan. Accurate, supportive, above & beyond practices. Interest rates are fairly implemented per credit.
Jason was awesome, I would rate him 10 stars. Very knowledgeable, always responsive to questions, and guided me through the process.
They really and truly have your best interest in mind!
Karol is always awesome to work with and works hard for you
Excellent service on short notice. Dan, and the NAF team, made us feel like family, not like clients. Strong support throughout the process, with guidance and leadership at every turn. We got our dream home because Dan and NAF were good at doing their job, and in our case, on a rush basis.
Bailey truly went above and beyond for me. I was in a tough spot and he listened without making promises, but tried... He tried and did for me. I am forever grateful.
We worked with Matt to finance our first home. We would recommend working with him and the NAF team. Excellent support and informative with all my questions. Thanks everyone! We appreciate all your help and LOVE our new home!
We worked with Neal Brown. The first week he was great and communication was great ( I assume just so he can get us locked in so he can get the commission) after that, we didn’t hear from him. We had absolutely no idea what was going on with our loan ( we were first time home buyers and had no idea how the process worked). He would ignore my agent and myself emails. I finally texted him and had to ask if he was still working with us. He told me our appraisal was going to be turned in by Jan 7th. Come to find out Jan 17th they still had not received it. No one was following up on either. Appraisal was done Dec 31st there should have been no reason for the delay. Once we got the appraisal it was filled out incorrectly, I texted Neal ( cause again he was not keeping me updated and he said “ all is good” come to find out 4 days later, Bill said we were waiting on HOA to email us information back to update the appraisal. Neal again never advised me there was yet another delay.. when I asked Neal about it, he told me to have my agent reach out to the hoa. Why would that be my agents job and not the lender? Till this day I have yet to hear from Neal, I just closed yesterday ( by the way I got the final numbers as I was on my way to closing) there should have been no reason we were cutting it this close. The communication was awful and was like pulling teeth to get some kind of answer. As mentioned, being a first time home buyer it would have been nice to have someone assist with the process and not just leave us hanging.
Robert Painter and his team are experienced, professional, and available during the entire loan process. Excellent and trustworthy at every level. You will not be disappointed in this very professional lending group.
Great experience with the whole staff thank you Dean, John, Mike and Jessica !
Henry made the whole process easy.
Jackie Bennett was awesome! She made the entire process from start to finish a breeze. Its soo nice working with someone experience and who really enjoys what they do! I cannot recommend Jackie enough!
A Miracle Worker for VA Loans! ⭐⭐⭐⭐⭐ Working with Allie Blair at NAF was the best decision we made for our cross-country move. We were buying a home in Colorado while selling in Ohio, and the logistics were incredibly complex—but Allie was our anchor through it all. She isn't just a loan officer; she's a strategic partner. When we had unexpected changes with our sale in Ohio just days before closing, Allie didn't flinch. She immediately restructured our loan to keep our cash-to-close exactly where we needed it to be, ensuring we didn't have to delay our move. Her knowledge of VA loans is unmatched. She navigated us through the process flawlessly and made sure we maximized every benefit available to us as a veteran family. She was available late nights and weekends to answer questions and always had a "can-do" attitude. If you want a lender who is proactive, transparent, and truly fights for you, call Allie. She got us into our dream home!
My loan officer, Blake Johnson, was excellent to work with throughout the process. He was consistently professional, knowledgeable, creative and applied timely problem solving toward the end of the underwriting process. I look forward to working with him and NAF on more transactions.
Sundi is the absolute best!
Heather and her team at New American Funding are wonderful to work with and make the process soooo easy!!! Highly recommend
During the creative financing process NAF made the process flow and close with success. Both Chris and Mike Collins managed the process through to the end with collaborating with me, my real estate associate and the closing agent. I highly recommend NAF and the Collins team.
Fast and expert service
Erin and Vi at new American funding were amazing to work with. It was easy fast and just as I hope for. I would definitely recommend this company to do your financial needs.
The follow up was amazing. Always there to answer questions! My loan officer was down to earth and really cared about you as a person, just like a friend!
The communication from Jess and his team was top notch. Jess also took the time with us to explain and ensure we understood the process. As first time home buyers, Jess and his team went above and beyond to make the process as seamless as possible.
Working with my mortgage loan officer was an outstanding experience from start to finish. They were extremely knowledgeable, professional, and always took the time to clearly explain every step of the mortgage process. What stood out most was their responsiveness and attention to detail—no question was ever too small, and I always felt supported and informed. They worked diligently to secure the best possible loan terms for me, kept everything on schedule, and handled challenges efficiently and calmly. Their guidance made what could have been a stressful process feel smooth, organized, and stress-free. I truly appreciate their honesty, transparency, and dedication to my homeownership goals. I would highly recommend them to anyone looking for a reliable, trustworthy, and highly skilled mortgage loan officer. Thank you for making this journey such a positive experience!
Rob Padrón was an excellent lender throughout our home loan process. He was very knowledgeable, professional, and always quick to respond. He guided us step by step, explained every document clearly, and made sure everything stayed on track until closing. Thanks to his help, the process was smooth and successful. I highly recommend Rob to anyone looking for a reliable mortgage lender.
From start to finish, the folks at NAF were attentive and responsive. This was the least stressful experience I’ve ever had buying a home. Thank you
Chris Peach is amazing to work with. He really cares about his customers!
Pam was wonderful to work with. She was referred to my wife and I by our agent after going under contract with a home. At first we were a little apprehensive about switching lenders with less than 30 days before closing- but the decision became obvious the moment we sat down to talk with her. Transparency. That’s the key word when working with Pam. She walked us through every step of the lending process, explained in detail all of our options, how rates our determined, how different aspects of our credit report effects our loan. By the time we got our closing disclosure there were zero surprises- we knew exactly what to expect. And let’s not look over the fact that we were already set to close by the time we switched to New American Funding! Pam and her team were ON TOP OF IT when it came to gathering our documents and working with underwriting to get our loan cleared. They were fast, thorough, and easy to work with. We were in good hands the entire way through and I will absolutely be working with Pam again in the future should we need to refinance or even buy another home.
This site is a free online resource that aims to provide useful information and comparison tools to our visitors. We take advertising compensation from businesses that appear on the site, which affects how they are positioned and in what order, as well as their score. Company listings on this page DO NOT constitute an endorsement of them by us.
We do not include every service provider on the market. All promises and representations regarding the information provided on this page are disclaimed, except as expressly stated in our Terms of Use. All data, including reviews and pricing, displayed on this site is subject to change at any time.