New American Funding Review
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Reviews 1796 
Kenneth
Alex was great
Alex was great. She kept me up to date throughout the whole process. Would definitely recommend her
Curt.
Kyle’s ability to navigate through the…
Kyle’s ability to navigate through the loan process was immeasurable and made the home buying experience less daunting.
Lawrence Davis
Scott was available for any questions…
Scott was available for any questions that arose and was tentative to getting all details needed to make this loan process smooth and efficient.
Maureen Hawke
to much information needed for the loan.
to much information needed for the loan.
Shyam C
Funding was smooth
Funding was smooth. Monique guided us through the whole process. She was great at setting expectations at various stages of the lending process. Great job Monique. We will use your services again when needed.
Sara Nice
David and Rachel were so easy to work…
David and Rachel were so easy to work with. They took time to answer ALL the questions we had and they answered any email or call we made very quickly. So, all in all, great communication from wonderful people.
Nick D.
They care about their customers.
They care about their customers.
ck ana
The overall experience was excellent
The overall experience was excellent. Access to your online portal did not go as smooth.
Daniel Combs-Hidalgo
Jeffrey Levin was knowledgeable
Jeffrey Levin was knowledgeable, kind and patient with me. The process was much easier becaise of his expertise snd experience.
Janet Washburn
Highly recommend Art Saber and New American Funding!
My Loan Officer, Art Saber, is a solid pro! I was already familiar with the New American Funding brand having had a mortgage 20 years ago with them. But Art's professional guidance and brisk pace in getting my application details made me feel I was in good hands without feeling rushed. I got a very quick verbal approval pending receiving the needed documentation of course. He was transparent and honest and kept in touch often with updates or requests for me to fill. Without him and his processing team, I don't think my mortgage could have closed in under 30 days as I had hoped. I highly recommend Art Saber.
John Grooms Jr
New American Funding is the best and helpful people that makes you feel like family
The people were AMAZING and they make you feel like family
Jessica
Neal Brown 10/10
My loan officer was amazing! Neal Brown made everything so simple and easy. He was patient and answered all my questions and treated me with so much respect. Truly a 10/10 experience.
Anna King
Quick and pretty easy process!
Quick and pretty easy process!
Candygirl
Trusted Experts Who Deliver
I’ve worked with Lance and Katie on two loans over the past seven years, and they make the process incredibly easy. My first experience was so positive that they were the first people I called when I needed another loan. I’ve also recommended them to others, who have had equally great experiences. I highly recommend them to anyone looking for a smooth and stress-free loan process.
Chef Tim
Highly recommend
Highly recommend. They made the process stress free and they know what they are doing. Thank you so much. I’m forever indebted to you.
Amos Hammar
Heather is amazing
Heather is amazing! I appreciate her expertise and quick response times during the purchase experience. I will pick Heather again when it’s time. Thank you Heather!
Conner
World-Class Customer Service
The loan officers and processors had world-class customer service.
Wayne Data
went smoothly
went smoothly
Sherry Bowen
Mike and his team were great
Mike and his team were great. As a first time home buyer it was nice having someone walk you through the process and explain it to you.
Morgan Buchs
NAF provided a quick and personal loan…
NAF provided a quick and personal loan experience! The communication from Robert was fantastic, and he made the online loan process simple and efficient. We especially appreciated that all 3rd party vendors were coordinated by NAF (appraisal, notary, etc.).
LC
Experts in loans and excellent customer service
We worked with Evelyn and I’m so glad we did. Our house buying experience had its ups and downs, but Evelyn’s knowledge, expertise and her attentiveness throughout the process helped us get through it all. She cares about her clients and their needs - listening to their concerns and being the support that’s needed during a life-changing and important event.
sandy
Both my loan officer and loan processor
Both my loan officer, Ally and and my loan processor Savahnna were very professioal and kind and serviced me with a sense of urgency.
Kallie Hardy
Kallie
Victor made the entire process worth it!
Shannon McCoy
Kyle made my experience great he was…
Kyle made my experience great he was very timely and answered any questions i had!
Hannah Carter
Great experience!
We couldn’t have had a better experience with Jake! We trusted that he would help us make the right decisions, and he made the whole process easy. He was also fully available to answer any questions we had.
Ramon Crespo
Awesome experience!
The communication and feedback was accurate and in a timely manner. The entire process was easy to understand and follow. It felt natural, seamless and flowed smoothly. The team showed they cared and answered questions before I asked. Always a step ahead. I appreciate the focus and attention they gave
Emery Jennings
Jason kept a strong line of…
Jason kept a strong line of communication during every step of the process. All my questions or concerns were answered and everything was delivered and completed on schedule.
Cody stumph
Amazing experience with Blake and team!
Blake and his team was amazing to work with! Very simple and easy to explain to us on everything! Can't thank them enough!
Tanya White
Bryan rocked it!!!!!!
Bryan had excellent communication. He was there every step of the way. He made a dream into reality. My realtor even wants to use him in the future.
Maria
Vance and his whole team were very easy…
Vance and his whole team were very easy going and were on top of their game and very knowledgeable. Whenever questions were brought to the table, they were always ready to answer and were very kind about it all, especially being newcomers.
Bethany
Awesome Experience
Mark made the process simple and easy. What I appreciated the most about Mark was his patience and transparency . I felt very comfortable asking questions.
Vicki Johnson Neeld
Joanna and Kenzy were such great team…
Joanna and Kenzy were such great team players through the whole transaction. They were able to answer my questions and I had a lot of them. They were always so courteous and very assessable. They took wonderful care of me.
Carmen Acuna
First home buyer
Buying a house felt like an impossible dream, but this loan company changed everything. From the very beginning, they were a beacon of professionalism and hope. They went above and beyond to find options that worked for me and were a source of unwavering support. Their dedication and refusal to give up made all the difference, and I am so thankful for their help in getting me into my new home.
SONJA DONATO
Amazing
Cynthia was amazing to work with. Her drive and dedication to her job is over the top. She helped with all my needs even when it wasn't her job. I would recommend her to anyone.
Jessica Conlee
Art was incredibly helpful and helped…
Art was incredibly helpful and helped explain things in a way a customer would understand. He was quick to respond to any question we may have had. 10/10 recommend to anyone needing help from a loan officer.
Uyioghosa
our loan officer Mr Ayo was extremely…
our loan officer Mr Ayo was extremely helpful in helping us buy our dream home within a short period of time.
Maria
Edwin was great
Edwin was very flexible, accessible, and informative. He did not talk down to me at any point and was patient when things were difficult for me to understand. He made all the difference in how this whole process went for me.
Rebecca Fakhori
Refinancing Experience with New American Funding
Both Eric and Rachel answered any question I had in a timely manner. They were able to give me the assistance I needed through the stressful process of Refinancing a loan. I appreciate all of the service and care I received from them. Thank you!
Elizabeth
Positive Experience
Our loan officer was very attentive, the e-signing was convenient, and the loan application/approval process was very straightforward.
Biyonica
I had such a great experience
I had such a great experience! From start to finish, everything was smooth, professional, and welcoming. The staff went above and beyond to make sure I felt taken care of, and every detail showed how much they value their customers. It wasn’t just good service, it was genuinely outstanding. I would definitely recommend them to anyone looking for a place that truly cares about their clients!
Sugar
Smooth, Stress-Free, and Professional Homebuying Experience
My experience was great because the entire process was smooth and stress-free. The team was always quick to answer questions, kept me informed every step of the way, and provided clear communication that made me feel confident in my decisions. James Moran was the best. Communication was on point. The professionalism, patience, and attention to detail made buying my home a wonderful experience.
Salten Bank
New American Funding made my homebuying…
New American Funding made my homebuying process smooth and stress-free. The team was professional, responsive, and clear in their communication. Every step was explained thoroughly, and they worked hard to ensure everything stayed on track. I truly appreciate their dedication and customer care. Highly recommend for anyone seeking a reliable lender.
Susell Gonzalez
Amazing team
Julia and her team did an amazing job. Great communication, extensive knowledge, and they work fast. 100% recommended.
Jefferson Vang
Do not be afraid to ask questions. Huong and Elisa were very helpful whenever I was having doubts
I had trouble with finding a house in the first pre-approved loan and Huong helped me get a new pre-approved loan really fast. Do not be afraid to ask to change the limit when you feel you need to go higher like I did.
Shwana Hart
The easiest mortgage company to work with
Andrew made the process very easy and understandable! We were working with a different lender. Who we could not understand. I would 110 give Andrews name to everyone who is looking to purchase a home
Brandon Taylor
Jeff and Claudia both took the time to…
Jeff and Claudia both took the time to help me understand the whole process. They were quick to answer any questions I had. They were easy to talk to and made the process easy!!
Jeremy Campbell
Home
Continuous support
Jeronimo Guzman
Rachel Harzewski is above your average Senior Loan Office
The software as an applicant profile was easy to follow and upload documents. Rachel my loan officer was able to show the quality and high standards of service that a company like NAF should adhere to. Her history of leadership and efficiency should be looked at because she brings a lot to NAF.
Cheryl Rideout
The two ladies!
The two ladies!
Leslie Richardson
Many thanks
Alex was patient through the process, always available for questions, and a great cheerleader to get me through the process. The Loan Processor always seemed to have more questions, it took a lot to get through that process, and seemed unnecessary.
Alicia Curtin
Ryan was terrific
Ryan was fast, informative and professional. He was able to close our mortgage in 2 weeks
Alicia Bush
NAF for the Win
NAF made the process very easy, and my loan advisor helped me along the way very patiently. I was not an easy customer, but you wouldn't know it from how wonderful my team was.
Shelly
Very honest
Very honest, quick, responsive. Loved working with New American Funding. It was very seamless and they followed through on everything. Will be using them to re-fi in the future!!
christina saverimuttu
Cristian made it all work out
Cristian made it all work out. He is a naturally friendly and sincere person.
Kesha Jones
Professional, Courteous, RESPONSIVE!!
Blake and Mary were the best. They were professional, resourceful and responsive at all times. They held our hand and answered our questions. This is our 3rd house and we will never deal with anyone else, best home buying experience ever and we had challenges.
Jessica
Need a loan officer?
Andrew Tuckey will go above and beyond for you and your loan. I appreciate him!
Alec Dimmig
Very happy with my experience
Very happy with my experience! Gretchen was great to work from start to finish. We had no bumps in the road and arrived at closing smooth sailing thanks to her help. Her response time was amazing and always took time to answer our questions. Would highly recommend her!
Rickie Stevens
Great customer service from start to…
Great customer service from start to finish. Thanks NAF Team
Rea Misa
Kim was incredible to work with
Kim was incredible to work with! She guided us through the loan process with clarity, helped us lock in a great rate, and stayed responsive every step of the way. She made everything feel smooth and stress-free. Highly recommend!
Shelley Johnson
100% Satisfied
Craig Benson and the NAF made our first time buying experience seem effortless! They worked diligently to get us closed on time and were very attentive to our questions no matter the time or level of question!
Jun Leilua
Patience is key and trust the process.
Any time during our VA refi Wayne was there to answer questions and help get us through to the end. We are very lucky to have called and talked to Wayne and guide us through our options.
Jay Pea
Dave Hohe
Dave Hohe and his team are pleasant and caring people who answer all your questions promptly and they are there for you. They are hands down the best experience I've ever had with a money lender/bank. They got me in the home i wanted and set it up to where I was able to rehab the place too. 10 out of 10 rating...5 stars just doesn't do Dave justice.
Tony Yuen
Excellent work
Excellent work, truly professional
Dan
New American Funding Excellent Service...Again
New American Funding provided superior service in securing our new residence in the Eugene, Oregon area. Laurie Cahill was our loan officer - she clearly has vast experience and provided a variety of loan options, suggestions for near-term vs long-term cost savings and ideas to simplify management of monthly mortgage, taxes, and insurance payments. She was patient and provided welcome explanations of options and processing steps so that we could make informed decisions. Furthermore, she clearly works hard to make outcomes successfully as was demonstrated by her responsiveness to after-hours questions we submitted. Claudia van Herwaarden was our loan processor and she also provided exemplary service and insight along the way. Her communications were consistently clear and timely and were beneficial to help us plan our moves leading up to the escrow close. The overall process was flawless from our perspective, and everything worked out as originally estimated. This is our third mortgage with New American and we are again impressed by the exceptional service we received from this amazing team.
Katrina Gates Katrina
First time buyer
What made my experience great is the level of experience & knowledge with everyone on the team. The patience & caring they provided me as a first time buyer. Just a great overall experience.
Sheila S.
Smooth process
Teresa was very knowledgeable and helped us through the entire process start to finish. She went the extra mile to make sure we were taken care of and all our questions were answered.
Carole Ken Meeker
When our existing mortgage company…
When our existing mortgage company could not solve the issue with our second mortgage after we had a bankruptcy, but the 2nd mortgage was not included, and we continued to pay on but they would not refinance our mortgage - New American Funding was able to solve this issue and refinance our mortgage so we could pay off this pesky second mortgage.
Shelly Matt
Positive outcome with professional experience
Ally, was awesome in explaining every step, she was on top of everything and always available for my questions.
Heather Hall
Above and beyond
Open communication, transparency. Making sure all that could be done was done. Very friendly.
ARLISA VANOVER
Highly recommend
American Funding was very reasonable and accommodating. Bob is the absolute best! I am very pleased and impressed with this company and highly recommend them.
RICARDO
The whole team work as a poem
The whole team work as a poem, they all complement each other to get a successful result, all very professionals.
Andrew Robinson
Stress-free process
Matt and Leanne made the whole process as stress-free as possible.
Lorraine Hayes
Loan officer was very polite and…
Loan officer was very polite and courteous. She was very informative and stay in contact throughout the process till the end.
customer
Very personable
Very personable, excellent service, and an obvious desire to meet the customer's needs.
Mercedes M
Steven was absolutely amazing
Steven was absolutely amazing! From start to finish, he went above and beyond to make sure we were taken care of. He was incredibly helpful, knowledgeable, and patient throughout the entire process. No question was too small, and he always made sure we felt confident and informed every step of the way. It’s rare to come across someone who genuinely cares and puts in the extra effort but Leander did just that and more. We are so grateful for all his help and couldn’t recommend him more highly!
William Braganza
Fast and efficient guided me through…
Fast and efficient guided me through every step of the way and kept in touch of the progress as it went along
michelle balobeck
There were severe obstacles we had to…
There were severe obstacles we had to overcome and Kristina made it very easy
Bonnie Michaud
Professional
Professional, process easy, and made a stressful time more comfortable
Salten Bank
I had a great experience with New…
I had a great experience with New American Funding, especially thanks to Dexter and Kaleb. They were both incredibly responsive, patient, and knowledgeable throughout the process. Dexter made sure all my questions were answered, even during the most stressful parts of closing. Kaleb was supportive from start to finish and always made me feel like I was in good hands. I appreciate their professionalism and dedication in helping me secure my new home. Highly recommend this team!
Talina Hansen
Thank you for quick service
Thank you for quick service, it helped our family.
Ricky Ward
Excellent group of professionals…
Excellent group of professionals working together as a team toward a common goal of customer satisfaction.
michelle dion
Excellent communication through the…
Excellent communication through the whole loan process.
Angelita Hampton
My mortgage lender agent
My mortgage lender agent, Drew DiMassa was amazing! They were helpful, positive, and very knowledgeable. They guided me through every step, answered all my questions, and made the process smooth and stress-free. I highly recommend them!
paddlefishlover
Naomi is the best!
Naomi was kind, efficient, and patient with all the questions I had during our loan refinance process. I highly recommend her! It is evident that she takes pride in her job and customer service is top notch!
Samantha Warren
Amber and her team at New American…
Amber and her team at New American Funding made the process of buying a house completely seamless! They are quick to respond and will answer any questions that you have! Buying a house can be absolutely scary, and they made the process less terrifying. Hundred percent recommend!
Tracey Jackson
Felt like Family
The fact that they made me feel like family and was very patient as it related to walking me through this process.
W. Clay Woodard
Jacob was very responsive to all of our…
Jacob was very responsive to all of our questions. We used New American Funding on our previous purchase and chose to stay with them on this purchase. New American Funding made our second purchase as smooth as the first.!
Adam
Made first time home buying easy
Ron was always in close contact and keeping me updated on every step of the process and made it easy
JustAnswer Customer
There were some set backs getting some…
There were some set backs getting some of the information we needed to complete the loan process. Everyone I dealt with was as helpful as they could be and the end DeAndre managed to get things moving and get the loan finished.
Jon Kirtman
Easy fast processing times and…
Easy fast processing times and transparent
MajPixelT
Nick Fendig
Nick Fendig, was very accessible, personable and informative through the whole process. Thanks! -Brittonni
Jill Gibson-Sinclair
Positive experience with New American Funding and Reid Sinclair!
I had an excellent experience throughout my loan process. Reid Sinclair was always available to answer my questions. The process was quick and pleasant. I would highly recommend New American Funding and Reid Sinclair.
Clint A
Alan and Heidi
Alan, Heidi and the team provided fantastic customer service and support. They were always available to render answers when I had questions. Great team! They have garnered my recommendation to others who are interested in purchasing a home.
Sebastian Gill
All the loan process was easy and…
All the loan process was easy and simple. Michael Trizza and Ray Heather were very helpful. I would highly recommend New American Funding to anyone looking for a loan or want to refinance.
Ricky Ward
No surprises!
Everything I was told in the beginning was true and no surprises.
Greg Stratton
Would Definitely Recommend
Very easy to follow the steps, great to work with, process is easy and employees are amazing.
Jennifer Ansbach
Great communication and people
I worked with Kyle at NAF and he was so knowledgeable and helpful in making my first home purchase as pain free as possible. I never felt like communication was left unanswered and the team at NAF was very good at communicating with me through the whole process. I cannot recommend Kyle at NAF enough!
Christy Himes
I had a fantastic experience!
Loan closed 7/25/25 I had a fantastic experience working with Fred, and then Paul. From start to finish, the process was smooth, transparent, and as stress-free as a refinance can be. They were incredibly responsive, knowledgeable, and always took the time to explain each step, making sure I felt comfortable and informed throughout. Whether it was answering my questions, offering personalized options, or ensuring a timely closing, Fred and Paul went above and beyond. I highly recommend them to anyone looking for a trustworthy, efficient, and supportive lending experience. Thank you again for all your help!
Tara
Went above and beyond for us I…
Edwin & Grace both went above and beyond for us I have anxiety, which means a lot because I overthink and panic . They took extra time to calm me down, assured me things were okay, explained things and made sure I knew what step was next. Afterwords they even followed up to laugh with us!
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