AmeriSave Review
Find a customized quote easily
Reviews 17600 
Carla Atwood
Your agents are outstanding
Your agents are outstanding, especially Tanya Stubbe and Derek Zuver. Derek got things started in a friendly but professional manner. Tanya worked hard to solve computer issues as well as took capable care leading me through the steps of the process. Thank you!
Edgar Enriquez
Everyone that helped with my loan did…
Everyone that helped with my loan did so expeditiously and to my satisfaction.
Laurie Herrebrugh
Communication was good
Communication was very good during the initial processing. Once I was approved and my closing date was scheduled there was no other contact other than emails to rate the company. My closing was 1/24. It is 2/2 and I have yet to receive any of my funding. (We had a big snowstorm and everything has basically been shut down). I have no idea when I will get payment. Waiting for checks to come in so I can just mail then back out seems a bit outdated. But, overall, I have had a pleasant experience.
Steven Sing
Excellent Service
Everyone was so friendly and willing to answer questions. They were polite and understanding. I especially liked how Heather kept checking in on the progress.
Trina Wilson
Everyone was so easy to work with
Everyone was so easy to work with. Ms. Sharon our processor was so helpful and professional. They answered all my questions and we were able to quickly close and we’re funded. Thank you !
Pamela
I'm very happy with your company you…
I'm very happy with your company you helped me and my son with all the things that come with getting our home refinanced so yes I'm very pleased with your services you offered
Hilario Gonzales
Helpful personnel.
The people we worked with were very knowledgeable, and easy to talk to. They helped us in every way possible to resolve any problems that arose and helped us complete our loan.
Kik Coble
They are cool with me
They are cool with me
Erica Tyler
Overall good, but there are minor areas for improvement
The experience was quick and seamless, however a couple areas of improvement. I consistently had to ask what next steps were as they were not proactively given. We had a notary come to our home to perform closing, this was convenient but I was unable to reach anyone at AmeriSave with questions regarding the documents and the notary could not assist. This made closing very stressful and set the wrong impression.
Barric Thompson
Success
You were able to go outside the box to get me a loan.
Tim Thomas
Thanks for everything
Thanks for everything
Pamela Collins
Some agents did not supply proper…
Some agents did not supply proper /correct information
Kelly Smith
I got a heloc and was first told I…
I got a heloc and was first told I didn't have to draw all the funds. When I got to the Processor I was told I had to but I could wire the money right back. Once I got the money I was told I can't wire back. I have to wait a few days and pay through the portal. We will see if this is true.
Diane Phillips
Brandon and Daja made things so easy
Brandon and Daja made things so easy. Very patient and kind. It went very smooth. I would recommend you to anybody one of my friends. Thank you
Richard Concklin
I spent almost 6 months with several…
I spent almost 6 months with several loan companies. They initially promised cashouts but after underwriting, which took too long, their initial promise was not kept. My cashout with Amerisave was more than initially projected and the monthly payment was lower than other quotes I got. You were the only who not only delivered what was promised but exceeded the cashout amount.
L. Johnson
Thank you for making the process…
Thank you for making the process relatively easy. Everyone I worked with was very helpful and patient! Cudos to Jonathan and Jesus!! I am a returning customer and I would recommend them.
Jeffrey Cortese
Cash out refi
My loan processor Brooke was very helpful and always called to make sure things were getting done. It would be nice if the actual process was more streamlined where all the required documentation was requested all at once instead of bits and pieces as you went along. All the people I dealt with were very helpful and nice
Norman Wann
Quick and Easy
I was surprised at how easy and quick the process was.
IH
Would’ve been 5 star if not for closing…
Would’ve been 5 star if not for closing partner they chose. Asked me to move my scheduled time from 6pm to 5pm. Moved my entire schedule around, got coverage at work, my wife and I left work early unnecessarily, only for them to call at 430pm and say they could be there until later. Showed up at 610pm. Put me in a bad work situation as well as missing out on hourly earnings at work, very unprofessional and inconsiderate. Otherwise would’ve been 5 star from the Amerisave team.
Settimio Onesi
A truly professional organization
A truly professional organization! The entire process went smoothly & & without a “hitch”. My 2 individuals were very patient with me during the loan process. Settimio A.Onesi
James Thompson
I already did complete this survey.
I already did complete this survey.
Ron Bettinazzi
Funding not fully explained.
The distribution of the funding was not fully explained. Continued to have questions up to closing. Seemed to be reluctance from Processor to take the time to fully review finance charges, fund distribution. I did have the ability to not sign documents at closing and 3 days to cancel the transaction. Communication was not great; all communication was via voice mail not once did anyone pick up phone when I called. Processor did return my call but not always in a timely fashion. Process took longer than I expected.
Joe Higgins
Everyone was very professional and kept…
Everyone was very professional and kept me well informed as to where we were in the process. Heidi was excellent.
Joseph Parrish
Funds not wired when I was told they would be.
The process was easy enough. Most of it was online. The reason for the 3 stars is in my agreement my funds were supposed to be wired to my account on 1/30/2026 and they have not been wired as of yet. I closed earlier than the actual scheduled time due to inclement weather and the closing notary wanted to move it up so he wouldn't have to drive after dark.
Yolando David
Fund disbursement procedures need to improve
The loan processing as well as the closing were great. The disbursement of funds was one of the worst experience I have. Scheduled on Jan 29 no contact and communication at all. I had to inquire as to how or when I was to receive the funds I was told the payment checks to creditors were being sent out by UPS. Jan 30 and no delivery! I could not even get a tracking number. I stayed home all day. What a waste of my time. They could have mailed the checks to my creditors instead of sending them to me!!
customer
they take there time and make sure all…
they take there time and make sure all there i are dotted and t crossed.
Eric L
Best interest rate!
Mathew Woolley and Thea Randalph made this experience virtually pain free. Both were extremely knowledgeable and understanding of my needs. Also both were a pleasure to deal with and communicate with, they made the process easy to follow and with all of the information I needed.
Paula Wokoske
Everything took a little longer than…
Everything took a little longer than anticipated hence the 4 stars( over a month) but 5 Stars for customer Service for Joanna A. She was Very Helpful and always So Pleasant
Bill Carnahan
Representatives were knowledgeable
Representatives were knowledgeable, punctual and courteous and always came through when they said they would.
Diane Hearty
The guy that helped me Tyler was very…
The guy that helped me Tyler was very helpful
Vicki
All of the people that I dealt with…
All of the people that I dealt with were professional and helpful. Were easy to reach.
Dustin Debevec
Easy
Easy. Tremendous. Over satisfied
Garrett
I had a great experience with my loan…
I had a great experience with my loan officer, Rebecca Asher. Even after I started with the processor, Rebecca stayed with me and helped whenever needed. I felt well taken care of. We got approval and closed on the new house very quickly. I am extremely pleased.
James Briggs
.Wonderful experience
I had a great experience dealing with AmeriSave. My banker was hands on at all times keeping me informed every step to closing. Everyone who worked on loan were also fantastic. Thanks to you all for getting me out of a financial crisis.
Gary Sloneker
It was quick and easy.
It was quick and easy.
Peggy Sharp
Ms Andrea Crocket was a pleaser to work…
Ms Andrea Crocket was a pleaser to work with
Anne Elder
Over All A Great Company to Work With
This company made my experience a great one in that they were reachable by telephone and they would return my phone calls if they weren't available at that moment. They always answered my questions and they kept me updated and informed of any changes that needed to be made in my mortgage loan. They are great because they will help to keep your account safe because I only had two individuals who worked with me. There was someone else who tried to reach out to me and they had the same company name that I was working with. But because I knew who I was working with I knew not to respond to the one who was pretending to be the company that I was actually working with.
Jennifer Cohn
Still waiting for the loan to get…
Still waiting for the loan to get completed
Thomas Esford
Everyone who helped me out was…
Everyone who helped me out was wonderfully. Excellent job. Appreciate patience and help. Thank you..
Patrick Burns
After sorting through the 30 calls and…
After sorting through the 30 calls and texts from various lenders, I went with AmeriSave and am glad I did. The loan officer, Troy Hudson, and the processor, Keith Rodgers, were both very helpful and efficient. I was able to close quickly and easily with the best deal available. This experience far exceeds those from the past. Thank you AmeriSave.
Michael
Your team was unbelievable knowledgable…
Your team was unbelievable knowledgable about your product. The were courteous and worked together as a team to move this loan forward as fast as they could. I bought many homes in my 70 years. This was painless.They actually helped me to get the best rate. Thank you Georgette and Lucas for your help.
Dana Beyer
AmeriSave was great
AmeriSave was great, I was supposed to receive deposit yesterday and still haven’t
Carl Geran
The process went very smoothly great…
The process went very smoothly great followup and great timing excellent comunication.
Stephen Roth
Knowledge and professionalism
During all steps each person helping was very knowledgeable and helpful.
David H
Diane (DD)
Diane (DD), my loan coordinator, was amazingly helpful. The client portal also made for a smooth experience and a fast closing. Very happy with the overall experience.
Glenn Keller
The timing was on point
The timing was on point
Thelma
Everyone that I spoke with on the phone…
Everyone that I spoke with on the phone was very nice and Deanna was awesome.. However I signed the papers last Friday and I have yet to receive any money. I was s-to go in and complete the tasks But they had a phone number showing that they were going to send me a code so I could enter the site. The phone number was a very old land line. I called several times about this issue and they would send me another like with the same old phone number. I need this to be solved
Donna Mckinnon
Great
Great company
James Whaley
A very competent and personable experience
Extremely professional and courteous group ; especially my contact person ( Chris emery) ! Amerisave has a very professional group of employees!
Albert Ramirez
Amazing people
They were very professional answering questions we had very polite and worked hard for us.
Sharon Lafave
Made the process very easy
Made the process very easy! Very friendly and helpful! Would highly recommend!
Enomanren Ogbebor
It was nice working with you guys
It was nice working with you guys, especially Deborah, Brittney and Hunter. You guys are amazing. I recommend it to my friends.
Michael Castagnetti
Very easy to makes everything go…
Very easy to makes everything go smoothly
Anonymous
The loan officer did a great job
The loan officer did a great job
Jeff L
Communication was great
Communication was great. No being put on hold or taking my number to call back. Very knowledgeable representatives and always had an answer for your questions. You understood everything during the whole process. Pleasure to do business with.
Wayne Pirc
Pleasurable experience
Information was gathered at a reasonable rate. There was some moving of who was handling my loan app. Loan processor was very thorough, kind and polite. Closing process was old school documentation. Over 120pgs. Newer methods are all electronic.
Diane Bernier
Eric listened to my situation carefully…
Eric listened to my situation carefully and found the best option. He explained thoroughly and the process was fast and efficient!
Paul
almost good experience
up Until the time of closing I would say everyone was professional and communicated well however when it came time to close a major change regarding the property was inserted into the closing documents for me to sign something I was not aware of and was never informed of when we called for a clarification all I was told was they could not give me any information, did not know the reason, and it was necessary if I wanted to close the loan that was a tactic that was inconsiderate and unprofessional and put a black mark against an otherwise perfect transaction leaving a customer at the last minute with no choice and no explanation Does not establish good customer relations that's for sure. I have bought and sold property for many years through my trust and I never had a loan company demand that I removed the property from the trust and put it in my personal name
Lorenzo Manderville
Good process with mortgage.
Good process with mortgage.
Danielle Tanner
I absolutely love this mortgage…
I absolutely love this mortgage company. My loan officer and processor were absolutely amazing. I really enjoyed the refinance company
Gregory Herron
They patience and customer service from…
They patience and customer service from makenzie was above and beyond she is excellent at customer service she made this so easy and understandable and its going to change my life I thank her very much
Louise Fournier
Staff are exceedingly friendly and…
Staff are exceedingly friendly and knowledgeable about what options they can provide. They make the process easy to navigate.
David Reynolds
The whole process was efficient and…
The whole process was efficient and easy. Peter Lucero and Rachel Smith were excellent.
Bradley Morgan
Excellent customer service!
They were very attentive and honest, the paperwork got done very quickly and the transaction went very smoothly. I look foward to working with Amerisave again.
Katrina Kimmerling
My experience with Amerisave.
All of the people who helped me get this loan was very nice and answered all questions i had and were available to assist me when i neede help.
Robert Powers
Great communication
Great communication, always got a call back.
Santiago Ybarra
Cash out refinance
It was a pleasure working with Andre Mammino he kept me up to date on the loan status was very professional and courteous
customer
Derek and Soulesha are what makes it…
Derek and Soulesha are what makes it great :)
Granny
Grateful Customers
Amerisave is an excellent company to work with. The loan officers are very courteous and understanding. They keep you informed and reminded of the importance of every step in the process. If you finish the process early then you can close early. We especially appreciated this. Thank you goes to everyone that got us through the process (Ms. Tammy Reid, Mr. Hunter Porter, and Mr. Adam Wilcox)!
Robert Dippner
Very quick and efficient
Very quick and efficient
A HEFTER
Professional
Professional, efficient in responding, polite and very helpful.
Leon Hooks
Very courteous,Janisha McDonald was …
Very courteous,Janisha McDonald was very professional, friendly and kind. She really did a great job.
jejohnsonkw.com
Underwriters need to do better!
Shante, my Loan Officer did a great job in finding the right loan product to meet my needs. My Loan Processor Mattie kept me informed throughout the process. There were some frustrating moments because of the underwriters. I understand they are doing their job, but can't they find all the needed items and present at once instead of 1 at a time. It seems they find something they need and STOP, just throw it on the shelf till they get that document, you think all is good and then BOOM! they need something else. They need to review the whole file present what is needed and get it DONE! The amount of time from pre-approval to final approval was entirely too long. I will say this I am also a REALTOR and have experienced this same process time and time again from many financial institutions. Again, my loan Officer & Processor were GREAT! I will use AmeriSave again in the future.
DJEG
Exemplary service and very positive experience!
Both of the principal AMC coordinators, Brandon Fox and Scott Kimberling were extremely attentive to my requirements, professional, knowledgeable, thorough, and provided exemplary service throughout the entire process. I commend them both for their overall performance and absolutely would recommend them and AmeriSave to anyone based on my experience.
Michelle
Amerisave is the way to go
Amerisave made it easy for us to refinance, but whomever verifies paystubs need to look through things more thoroughly because it cost us 2 weeks and we had bills that had a deadline before we got charged interest and we didn't make the deadline so the interest we had to pay extra money out of pocket.
Milly
Zach & Kara
Zach & Kara made the process easy, they took the time to help me identify items that I didn't know about concerning my home and explained the process of how they would be fixed. When they said that something would happen it happened when they said it would.
William Cipriano
Easy to do business with
Easy to do business with
Don Mitchell
Brad and Joanna did a fine job
Brad and Joanna did a fine job, but the company you used was extremely frustrating. I have bought and re-fied many times in the past, but NEVER have I had to jump through so many hoops to finish the process.
James Williams
svc was very good thank you AMERISAVE
svc was very good thank you AMERISAVE
Pamela Duke
Very efficient and easy transaction
Very efficient and easy transaction
customer
Very responsive
Very responsive. Eartha Thomas was great
Lee
My patient life, lead me into a better life.
I turned my doubt into great belief, i truely belive that from this day until the rest of my life i will live happily, because of dealing with this company.
Shannon Baird
They are efficient
They are efficient, friendly, and fast! I recommend this company!
Gina Bourne
AmeriSave made the entire process easy…
AmeriSave made the entire process easy and seamless. Fast approval, quick closing, and excellent communication with both the loan officer and processor. There is never a time where you can’t get a hold of someone. You know exactly where you are in the process and it is very quick.
customer
Mortgage Loan Experience
My experience with Amerisave has been fairly easy. They kept in contact with me throughout the process and even when the processor changed hands it was done smoothly. They kept in constant contact with me. The only thing I am now waiting for is when my loan will be funded and that's it. I would recommend using this company.
Richard Thomas
i called for a eek and could not get a…
i called for a eek and could not get a hold of no one
Amy Hartman
Very respectful and quick to respond…
Very respectful and quick to respond when we had question. Very knowledgeable and professional. Would and have recommended them to others.
customer
Very professional and helpful
Very professional and helpful. Kim Green was and is very helpful in all aspects. Thank you Gary Figelski
Top Home Loans
Quicken Loans
Read review
LendingTree
Read review
AmeriSave
Read review
Veterans United
Read review
Rocket Mortgage
Read review