AmeriSave Review
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Curtic Lewman And Hazelle Bretzing were great. They were very responsive, and got a good deal done in a timely manner for me. Thanks again!
Very easy process. Everyone that helped me was really knowledgeable, extremely nice and made me feel like they actually cared and were trying to get me the best loan and rate possible. Took a lot of the stress off of me in the process. Always answered my phone calls or responded in a timely matter. Never pushed or pressured me into taking the loan. Would recommend this company over any other company for a equity loan or refinance
I came to AmeriSave after a really disappointing experience with my prior mortgage lender. The team that I worked with was so patient and responsive and they made this experience smooth and as painless as possible. Would recommend them again!
No issues. Great service. Did exactly as agreed.
Very timely responses to my questions and concerns.
Always ready to answer questions or give advice on what to do.Gives friendly advice to make transaction easier.Always available to help not like a bank where you site in a bank lobby for an hour waiting until it’s convenient for them to talk to you.
They made the process seamless and met every need I had. I researched different top Veteran rated companies and AmeriSave came in a percent lower on interest and hundreds less monthly!
Wonderful people and very professional The loan process was quick Very responsive and easy to get a hold of The loan came through in a very timely manner
It was a really good experience for my wife and I, both our loan officer and loan processor were very helpful and efficient. They are an positive asset to the team.
My experience with AmeriSave exceeded my expectations. The entire process was conducted in a professional manner quickly. I received excellent service, starting with the phone conversation I had with the Loan Originator, Daniela Ibarra Caldera and Loan Processor, Robert Maya until closing. I will refer your company to family or friends that may be looking for a home equity loan. Thank you AmeriSave.
Amerisave, especially Lee Davidson, did an amazing job helping make this loan go through. I had many hurdles and obstacles to make this happen and she did everything she could and needed to do in a swift, professional manner to make sure everything went through as fast as possible! Would definitely recommend to a friend!
Excellent communications
Our situation was very complicated. I inherited the house from my late mother. Nothing came easy. Tanya Stubbe & Micheal Gabriele worked very hard for us. The process took longer then we all expected . But when Closing came it was seamless. We are Very Happy to have worked with such Great people. Our payments were cut in half. We are planning updating the house. Our Home!
good job and explain more detail ,mathew
Kristen & Kim worked well to make my loan go through. Great customer service and kept available throughout the loan process.
The people we dealt with like Gregory and Kimberly.
Fast and smooth process all the way through!!
Very professional
Helpful and they really helped me alot
They was very good. They explain every part with no problem. They call you back fast with no problem. Very respectful
Long process but your team was helpful throughout the whole process.
Great service
I was very satisfied with the Customer care that I received. Chad and Lucas helped me thru the loan process with their knowledge and professionalism.
It seems bill pay amounts and payees were constantly changing and not corrected. The person I dealt with, Seville, talked so fast, I had a hard time understanding her. Also, I had a difficult time speaking. She seemed in such a rush to get things done and over with. Thomas Evans was very nice and helpful. He returned my calls and answered questions. The ONE bill, Bank of America, that I wanted paid 1st, was not listed.
The loan processor, Heather, is on top of her game and I give her kudos for attention to my matter and her service. However, I found underwriting to be somewhat anal in lengthy in their requirements.
Excellent service
Francis Brown and Jocelyn Ridge were great people to work with. Very professional and patient in all aspect of the documentation process.
Everyone involved in this was really great to work with!
Jeremiah Smith was wonderful. Always returned my calls promptly. He was so helpful all the way through the process.
Great communication. Accomplished my goal quickly. But in the end I received less than the original plan with no discussions.
My experience with everyone in AmeriSave was great. They kept me in the loop on every step that was made. If they couldn't reach me, they would immediately email me with the next steps. I would definitely recommend AmeriSave.
Understanding our needs and making the whole process easier than we thought. Any and all questions regarding what we needed to do was explained to the fullest. Made us feel very comfortable about doing this. Always got back to us in a very timely manner.
Loan process went pretty fast, had to send some extra documents that was kind of a pain,got all the money the day after ot funded the loan
The loan officer was very friendly and punctual in completing my loan.
Thank you Ameriserve for an amazing experience with so much help along the way. Amazing...
What an amazing experience from the first day to the last day. We applied for a Home Equity Loan and worked with David Black . From day one David was nothing but Honest we had a difficult loan but David guided us and help us and within 3 weeks our loan was closed. Can't Thank David enough :
The friendliness of everyone. The way they helped me through the whole procedure. Everyone was so polite and nice. They were patient with me too. I want to tell all of you about a young lady that stood out to me. Her name is Lisa Driscoll. Lisa Driscoll was just wonderful. I am a senior so during this process I would get a little nervous; well I could call Lisa no matter what time of day or night and she would calmly explain things to me and get me through my anxiety. I love her. The way she treated me with respect and dignity was something I will never forget. She was so kind and helpful and her knowledge of everything really blew my mind. She even stayed on the phone with me and talked me step by step through some of the things I had to do on line. If it wasn’t for Lisa Driscoll I wouldn’t have known what to do. To me Lisa Driscoll is my hero; I couldn’t and wouldn’t have done this without her. Please let her know how much I love her and how great she is. She helped me through many bad times while trying to get this refinance done. In closing all I can say is; AmeriSave is my go to and everyone was great but Ms Lisa Driscoll was invaluable to me getting this done. She’s wonderful and AmeriSave is very lucky to have her. P. S. She treated me like I was her grandmother.
Kyle was great in helping me figure out the best solution for my situation. And the whole staff was great. Kudos to Amerisave
Great working with the staff at AmeriSave. Quick responses and extremely helpful and patient.
It was quick and thorough, and the staff was very patient and kind.
the people were great .Mark and Theresa were so nice friendly and professional ,They made the experience so simple .it wasnt stressful at all .they did everything they could to get me everything i wanted out of my refi.i highly recommend Amerisave.thank you so much
It took AmeriSave numerous questions before they got was needed. It took a long time before all that wanted
Very helpful with suggestions in how to proceed
They were great. Returned phone calls quickly. Answered all my question in a timely mater. Walked me thru the paperwork.
I found Amerisave is excellent company in that the staffs are really honest, best communicators, explain all the required things in depth and detail. These made me to have trust and confidence. So Your company deserves to have five stars. If I could would give you more. Thanks again
Extremely professional and pleasant personal, the process was very easy, they were always on the point on time, I will recommend AmeriSave to my best friends,thank you AmeriSave. 👍
Carrie Monk was absolutely fabulous with all her help on getting everything needed for the loan. We could not have asked for anyone better!! She was so friendly and very professional the entire time.
Very friendly and responded quickly
Phil was extremely knowledgeable and helped us navigate the process with ease. Our situation was not an easy one as we needed repairs that insurance had not settled yet, multiple one off proof of collateral for solar panels, as well as other bumps in the road, Phil handled everything quickly and with expertise. You truly have a valuable talent with Phil!
From the pre qualification process all the way to the end, Jordan and Michael were great. I'd actually like to thank them for being very patient with me because I am a passionate person who ask a lot of question. It wasn't a long process at all, about a month total for everything to take place and be finalized. I will say to the consumer. Make sure you always have important documents on hand to upload, it defineltly makes the process smoother and it helps your loan officer out tremendously. Thanks Jordan Thies and Michael Lawrence for all of your help and patience on getting my cash out refinance approved. ✊🏾
Everyone from the first advisor to the loan processor to closing was a excellent experience
Amerisave in my opinion has the best and most knowledgeable people I have ever worked with from start to finish. Thank you Emilio and Ms. Lee Davidson for working with us so gracefully and fast we really appreciate you guys for everything ❤️
Listened to my needs and were patient with me.
The process was very easy to follow the people involved made sure that they stayed in contact with us and keep us up to date on everything but most importantly they got the job done and we thank them very much for that
Everyone was very helpful in process & keep me informed every step through. Thanks
quick and easy
Great company to work with. Helped us every step of the way
Over and over we discussed what I was getting back and Brady made to where I would recieve my $500 back play $4500 out of my 5k cash out and rate reduction. Well I recieve something like $4723 . Another thing is they gave me a hard time about my house dwelling insurance. I had plenty of coverage but it wasn’t up to AmeriSave par. But at the end after I raised it AmeriSave said never mind your policy was fine. I felt like it was more work than it was worth.
Dear AmeriSave Team, I wanted to take a moment to express my appreciation for the outstanding service I received. I truly loved working with Pagie—she was incredibly patient and helpful throughout the entire process. Because of my positive experience, I would not hesitate to recommend AmeriSave to my friends and family. Thank you again for everything! Best regards, David W Rogers
Easy process, user friendly website. Very friendly, professional and thorough staff. Very positive experience overall.
Lyn, my loan agent
Communication was great, most everything was explained to me, and the portal was very easy to access to get the documents signed and submitted. This company is very very thorough.
Jeff and Hugh stayed on top of everything. Because of their knowledge I barely had any questions. Everything was completed in a timely manner. Thank you both so much!!
The people are really nice. The process is horrible, repeat sending information, people go on vacation no one continues with your loan process. Everything takes twice as long as you were told it would. And it wasn’t because we didn’t send things. It took almost 8 weeks longer than they projected. For reasons I still don’t understand.
Very helpful, nice,friendly staff
Dear Amerisave Admins, Thank you for helping us through to our home refinance and renovation loan. It's good to know you're there, even when unforeseen events occur (for example, a small porch fire that makes repairs necessary). I applaud your understanding and empathy. That's a rare thing to get from a large finance corporation, and you have our sincere gratitude. I think that's really good business. I'd like to thank in particular Miss Danielle Noldon for her effectiveness and professionalism. Also, Mr. Brian Ramsey for his assistance and prudent advice. And not least Mr. Thomas Masella for spending time with us at the beginning to make sure the process would launch well. I would like to emphasize the strong effects resulting from keeping customers in contact with the same loan officers consistently until the last stages. Thank you for reading. Dr. Mike Logan, Easton, Pennsylvania.
Good morning my experience was great everything went really well I appreciate everything I could’ve made a better choice once again thanks so very much
Very professional and keep me informed of every step.
The customer service was the best
Very easy to work with answered my questions.
The loan officers took very good care of us n very patience. It took less time then we expected. This is our 2nd time around with AmeriSave. Both times the loan officer were awesome. Explain to us where we understood. Thank you AneriSave. The calio
From start to finish Brandon Fox and Alexandra Miller made this a seamless and A+ experience. I cannot thank them enough.
{The company did more research) Checking back longer into our past for a home equity loan than other companies did to provide three or four times the amount to purchase or re-finance our home. It was no real problem because we were in no hurry to get a home equity loan it was, however, frustrating. In looking back I am glad the company was so diligent and am impressed with the way they do things.( Vess Quinlan) 6/22/2025
The loan officer was outstanding!. When I received a call from the office manager my level of anxiety decressed and I knew from speaking with him that this loan was with a good company. Tiffany, my loan processor however was not as great. In the beginning she called and introduced her self and let me know what was expected of me. After that point I had to rely on my loan officer to get me updates ( documents were received,; the next step,etc.) Most of the time when I spoke with Tiffany she gave the impression she was not up-to-date with the progressof my loan. The day. I met with the notary my cash out amount was totally different from the amount Tiffany gave me the day before. She never called to say there had been an adjustment. This was on a Saturday so I could not reach her. Tiffany was always very pleasant. Just not informed. I would recommend this company with no reservations
Denise and Peter were amazing
Both Joe Perez and Lucas, loan processor, provided me with exceptionally great service throughout the entire process which was completed in a very timely manner. I would definitely recommend AmeriSave!!
Quick response, great professionalism, and the people I had to work with were very nice and patience to me, especially Chris. Thanks a lots for your help.I will tell others in need about your service .
Very timely and professional
They were flexible with our situation, and understanding. Definitely would use them again.
The ongoing communication during the process kept me informed about what was going on and what was needed.
Efficient knowledgeable worked tirelessly to get me through the mortgage!
every step was easy and assessable
Keisha was great!
Every thing was good
Very helpful! Sal was the best!
Robert and Mike worked hard to refinance my mortgage . It took awhile but it got done
My loan agent Johnathan and processor Denise was awesome.Im glad I received a called from Amerisave that was on a Sunday morning, I usually don’t answer unknown calls but God works in mysterious ways and it was a good answer.
You are very quick on getting all the information. Very thorough with calling me back. That is very important to me quick on closing.Thank you.
Kenedrah is a great person to help guide u through. Very knowledgeable, personable and friendly! I'm going to miss chatting with her!
The process is okay. They did say that my loan could be sent to another servicer. I don't know why though. It seems ironic that I told them I didn't want that to happen through this process. Everything was good. They emailed me on what the next steps where. I appreciated that. It took only one week and I get a goodbye letter. Sure seems HARSH to just say it that way, since you're LETTER states it is a contractual agreement. The other company will only subservice. Which I believe is just another company to do your work. So that means you still have this loan in the background. And How do I know about this other company? Who are they? Are they reputable? Will they sell my information? You can bet I will be looking up this company and I will do my own investigating. Thanks for putting more work on plate. Full time job and part time volunteering for american legion auxiliary and bingo night in the kitchen every week. And try to keep up with household tasks.
The customer service was spectacular! They hand walked you thru the whole process. Kudos to Gabriel Baczkowski and Michelle Brenner!!!
My loan officer Jessica was amazing. Friendly and communicative, as was our processor Lukas. The only issues weren’t related to the people or the service it was more about the system. Quite a few times I had items in my task list reappear that I had already completed. They would drop off but it was super confusing.
Got to working on my application same day and kept me updated throughout the process.
I was updated the whole way through the process. Questions were quickly answered. I was never really wondering where we stood in the process.
is good company to do business with, nice people very welll train and very friendly , i will recommend it to my friends , was nice doing business with you, thanks for your service and time
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