AmeriSave Review
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Reviews 15894 
Dana Thornton
The process was timely and flawless…
The process was timely and flawless very professional
Julius Johnson
Yay, for Amerisave!!!!
I must say Amerisave helped me along this journey. I have never pulled money out of my home, so this was all new to me. The team helped me with every question that I had. Thank you to the whole team of Lee, Paulus, and I hate to start with names because I am sure to leave someone out.
Cangas�Melanie
Zach and Barrie were awesome
Zach and Barrie were awesome. Zach explained everything well and was able to meet my financial needs with the Loan. The only hiccup was the title tool longer than needed but that was partly my fault for checking the wrong box. Other than that it was seamless.
Gloria Rodriguez
The customer service was great and the…
The customer service was great and the process was smooth and not complicated. They were able to explain everything that was easy to understand and the whole process went smooth.
christine Thomas
The process of applying for and closing…
The process of applying for and closing my HELOC was easy.
Camille Boone
The online system difficult
The online system difficult, very confusing to ascertain status of loan. Two loan specialists who helped with loan - excellent customer service, always tried to answer basic Questions. But AmeriSave Fails to give Tools or proper Training to LoanSpec to be able to access basic information. the 3 stars are for the Loan Reps. Happy with low rate and my Equity loan went thru Quickly because of outstanding LoanReps- I give them both 5+ Stars!
Jay Foote
Great people to work with
Great people to work with. Sometimes the process can be frustrating, but they walked me through it and really helped get what we needed. Took the time to work things out via phone at all different hours. Seemed like they really cared.
Jacqueline Orange
My experience
Although the process was a bit long and I questioned somethings that the underwriters were asking for, Tammi and Shani were amazing! They kept me informed throughout the process and gave me hope. So thank you for all that you do!
Andrew Jefferson
Very easy and fast process
Very easy and fast process very professional people
Elaine Nepp
Thank you Ameriserve
From our first contact with Shakira Moulier and our ongoing contact with Lisa Driscoll, we were guided through a trying experience for my husband and I. Open and helpful communication was so important to us. Lisa was available at all times and patiently helped us understand the process. We have secured our money and appreciate Ameriserve.
Mr. & Mrs. C. Batterton
Amerisave provides a comforting & personable process.
The close communication with our AmeriSave Mortgage Corporation's initial agent Eric Wines & Kenedrah Bennett for the duration and finish made everything so easy, with informining my husband and I every step of the way through the process of what was needed until closing. We appreciated the constant communication!
Nicholas Wallace
Overall good experience
Overall great experience. A few hiccups along the way but they were ironed out. I would recommend their services
Roger Busboom
Fast and easy to understand through the…
Fast and easy to understand through the whole process.
Wayne Vanassche
Exceptionally Professional
Exceptionally Professional
NEIL W DAVIS
American Mortgage was did the JOB
American Mortgage was did the JOB. We recommend them if you want need a Mortgate Company. N D
Lonnie M
Professionalism and honesty
Honesty. Availability to respond to questions. Non aggressive attitude. Your representatives were flexible to making necessary changes.
Mary Ethier
Working with Daniel and Danielle was a…
Working with Daniel and Danielle was a dream. Both of them helped me work through this process by their friendliness and understanding. You have two very great employees!
Leticia Marquez
Experience
Communication was good.
Jerry Fitzmaurice
Thorough
Very helpful.
Brandon Hill
Customer service/agents…
Customer service/agents knowledge/willingness to help, all spot on!!
DESIREE D DEMARS
Very helpful & answered all my…
Very helpful & answered all my questions throughout the whole process. Everything being done was explained in great detail. System to upload information was easy to use. Everyone was patient with me when issues on my end arose that held up the loan being processed at original lock date.
Donald Fulmer
Brandon Fox and Syvelle Enriquez
Brandon Fox and Syvelle Enriquez were awesome to work with during our loan process. They both answered any questions I had in a timely manner.
Valued Client
The ease it was
The ease it was. Great helpful people.
Jose Santiago
A+ customer service👊🏼
A+ customer service👊🏼
Richard Tuohy
you have a very professional team the…
you have a very professional team the team work together well satisfied all my questions very professional very courteous and very nice
Robert Ray
They took a little timeme but stuck with…
They took a little time but stuck with me and got my money.
Patricia Knoll
Zach was knowledgeable and helped quite…
Zach was knowledgeable and helped quite a bit. Then Deanne the loan processor was meetings most of the time and had to get back with us. Then we told them we did not want the one house in big Bear to be paid off. And guess what that was ignored..not too happy about that
Donna Carter Hill
Keeping in touch with me
Keeping in touch with me
James Mattingly
Company doesn't seem to care…
Decent rates but this company is not responsive at all. It's very annoying calling them 10+ times to get a simple answer.
Enoch Silver
Better communication between calls
Everything went smooth except for it took several days between calls, I might call one day no response and they call me one or two days later.
customer
Great Experience!
My experience was great with Amerisave. Brandon and Hazel were my main contacts, they both were extremely helpful and kind. The portal was user friendly and the loan process was completed in a timely manner.
Noah Holt
Very easy process
Very easy process. Great customer service throughout. Very reasonable terms.
Collins Mitei
Excellent customer service
Excellent customer service
Rudys Simon
Peter and Joanna had the best customer…
Peter and Joanna had the best customer service. They made the process easy.
Marilyn Diesen
They were very helpful
Very helpful .I had no problem with them Answered anything I would ask.. Glad I had them as someone to help me..Very impressed.
Gary Sloneker
It was very easy to navigate through…
It was very easy to navigate through this process. Its the second time with you for me. I appreciate your quick and reliable service.
Michael Emanuel
Everyone involves very professional and…
Everyone involves very professional and did an outstanding job getting me the money I need. Thank you so much. What a great team.
Kimberly Cooper
Loan Process
Loan officer Sheila, her manager and my Loan Processor Tammie were very attentive and kept me well informed
Kevin Hutcheson
Fairly straightforward process to get a…
Fairly straightforward process to get a home loan with AmeriSave Mortgage.
Tammy Bryant
Wrong promised interest rate
The first initial person (Sam) seemed pushy to us. His response was that he was just excited. He told is out interest rate but promised a lower rate but did not tell us that the lower rate was not approved. When I questioned the rate. He stated that it would take a little longer to approve and that we were ready to close that it would only save us $10.00 a month. All other things went well. Sam and Adam were both quick to respond to all questions and concerns.
Deborah Pierce
they were there to answer all my…
they were there to answer all my questions. they helped me to do all things on the computer that I didn't know how to do and they never made me comfortable using the computer. They introduce themselves so I knew their first names like we were old friends . I was able to get my loan done so it was only like 2 days and we knew we had our loan and knew all the terms. the money was deposited on time no delays. thank you AmeriSave
David White
People get back ahold of me quickly
People get back ahold of me quickly
Svetlana Cherkashina
Quick
Quick, easy, team work
M Mitchell
Justin took us every step of the way…
Justin took us every step of the way explaining stuff in detail what everything meant and why then it was time for processing and Kim went through everything. They actually are people who give their 100% best but also try and help you save money I. The long run. Keeping costs low. Very great pleasant service. Even though we live in Texas and they are from Georgia it felt like they were right next door.
Susan Wiseman
They are genuinely nice and down to earth
They worked with me and treated me with respect
S.W. Zills
Good company with good results
Loan Processor Lee Davidson was awesome. Communicated often the loan status and resolved every glitch quickly. Closing went quickly and everything happened as planned. Would recommend being prepared to wait as stages progress and have all past paperwork ( divorce copies, marriages, other legal documents) available to quickly send. Happy with all results.
customer
Very helpful in all ways
Very helpful in all ways. It was a pleasure doing business with you.
bobby
The representative was fine
The representative was fine. They did not tell us everything that they needed upfront though. Each time we gave the required information, they told us they needed something else. Not once but several times. The process would have been done sooner had we known what all was needed.
Edward Long
Not truthful or ownership
No continuity between the pieces of the puzzle
Tracy B.
The entire process was VERY EASY
The entire process was VERY EASY! I was kept informed of what to expect step-by-step and we did everything needed from the comfort of our home ... including the closing! I highly recommend AmeriSave and would gladly work with them again.
Joseph Spicer
From the first step to the last was…
From the first step to the last was nice and easy.
Sherline Taylor
They were very professional
They were very professional, And answer all my question. And the processer always call back, with my questions and answers.. Thank you!
A Butler
The whole process was fast and easy
The whole process was fast and easy. Quick funding too. Closing was done at my house.
Naomi Moala
So helpful and easy
Everything went well, easy and always updated me with my loan. I recommend this company to everyone.
Dennis Kuiper
David Sneider was great to work with
David Sneider was great to work with! Very helpful and responsive. He was able to get us to closing quickly. I would recommend him to anyone!
Lina
Excellent and Good trusted service.
Excellent and Good trusted service.
Geraldine Coats
Closing
I dislike the gathering of info, the closing person, and the promised date of receipt of funds. They still have not arrived.
Thad Cartwright
No high pressure
No high pressure. Your employees were very efficient and kind throughout the process. The borrowing process was quick and easy. Very much appreciated and will recommend your company to anyone. Thank you
Judy Blankenship
Professional and courteous from…
Professional and courteous from beginning to end, and handled in a timely manner. Thank you
Henry Priddy
The Amerisave experience The staff that worked with me did their…
The staff that worked with me did their best to go the extra mile to make certain that I was comfortable with everything that we did and that I understood the process completely. Thanks to you all!
Chelsey Snyder
Great Experience with AmerisSave
Working with Eric and then Wesley for closing made my life so easy. When meeting with Eric and explaining what I wanted to accomplish by refinancing, he was able to give me a clear set of options and recommendations. The process was fast, easy, and portal provided clear instructions on next steps.
customer
The whole process went smooth
The whole process went smooth. Especially with my loan processor,Deneen, she was very patient and helpful .Very responsive.
Brian Staniski
Philip Hauff was very helpful and…
Philip Hauff was very helpful and kind. He helped me through out the whole process of obtaining our home equity loan. Anytime I had a question or concern he quickly addressed them. I appreciate his professionalism and his caring .
Daniel Davis
The best customer service!
The best customer service I've experienced in a long time. Big shout out to William Middleton especially. Thank you sir! Highly recommend AmeriSave!
Crystal Ferriegel
Friendliness and support.
Friendliness and support.
Denise Clinger
The people were so helpful qnd really…
The people were so helpful qnd really very nice.
Lisa Webb
Great service…
Everyone was very nice and everything went very smooth. I am very happy with the service I received. Thank you!
Charles Webb
They did a great job
Everything and everyone was very good
Charles Bourque
Great Experience
Contacts Anita and Cicely were professional, very helpful, and did a great job guiding us through the process.
Robert Mata
Easy!!!!!!
Easy!!!!!!
Shorty Estrada
Great customer service
Great customer service, speedy processing, quick responses to inquiries
Blake Neilson
Closing costs way to high.
Closing costs way to high. Sending checks to pay off debts is absolutely absurd
Varinia Armenta
Process was relatively fast and easy.
Process was relatively fast and easy.
Leitha
Loan officers were friendly
Loan officers were friendly, helpful, and provided great communication throughout the process.
Beverly Cook
The loan officer and loan processor was…
The loan officer and loan processor was very helpful in keeping me informed of the process from application to closure.
Joe Curry
Closing with Closing Lock...bank never…
Closing with Closing Lock...bank never received wire request...I was told is was denied. Dont ever use them again! Received check a day later with a 7 day hold in bank!!! not acceptable! No phone calls or notifications this was going on. No communication. I had reached out to Brooke. 2nd phone call never returned. Took a month to get done. Alot of phone calls with alot of questions, it wasn't always clear what was to be signed and what was to be done online. You could do better.
Judith Howard
Communication!
Communication!! Staying connected through every step of the way was second to none I have worked with.
Connie Miller
They worked very hard to assist me with my income to debt ratio to allow for the loan I needed
Everyone was very helpful and patient explaining things to me
Michael Davis
Made it easy for us to do the entire…
Made it easy for us to do the entire loan process from home.
Dean Christopher
Great people to work with answered all my questions and got me the best available loan at the time
All staff members were professional and knowledgeable in all aspects and had the patience to deal with my challenges
Timothy Meadors
everybody was helpful and professional
everybody was helpful and professional
P. Ssweet
Easy
Very prompt and professional
Yueh Swing
Very fast in responding to my questions…
Very fast in responding to my questions and then helping me out with the rest of the paper finding that I needed to present.
Gloria Ann Annel
Yvette
Yvette, Christopher and the notary made the process see less. This is the third time we’ve worked with the Amerisave team. We would recommend them to everyone.
Jennifer Letts
Very easy process from start to finish
Very easy process from start to finish. We were able to close the loan within 2 weeks after signing. Agents were very clear on what documentation was needed and responded quickly to any questions. Very smooth process.
Bob Rousseve-Ross
Great services and teamwork
Great services and teamwork
Joe C
Thank you all
Thank you all
Carol Donaldson
When I call they
When I call they. Return my and call as soon as they could..you explain every thing step by step
Marie James
Well it was great an fast process…
Well it was great an fast process thanks you guys so much
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