OnDeck Review
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Reviews 4201 
Frank Trotman
Very helpful patient and understanding
Very helpful patient and understanding
charbel tannous
Very well organized and helpful
It was very comfortable experience and helpful I would recommend it to all my friends.
Andre Polson
Mr.Bousman
Mr. Jordan Bousman was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this business. He went above and beyond to help me.” “I was very impressed with the results of the product I received.
Jan Shields
Quick and easy . . .
This was a very quick process. The request was made and the funds were available immediately. It was very easy to go through the process without a lengthy interrogation (always nice).
Pullman Club
It was easy and took about 30mins and I…
It was easy and took about 30mins and I had the funding for my business.
Brett
great
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Ali Gavary
Gerold was great
Gerold was great. He is polite, knowledgeable, tenacious and resourceful! The process was fast and straightforward.
Jamie Barker
Great live customer service
Great live customer service
Wolf
I got efficient help in resolving a…
I got efficient help in resolving a problem
customer
Great communication
Great communication, easy step-by-step process and Nick was great w helping me figure out what my needs were and best options for me!
Greg Quigley
Gina was very patient and helpful!
Gina was very patient and helpful!
Brad Meeks
Very fast approval and movement
Very fast approval and movement. Also had great communication!
Brittney Morgan
Exceedingly Efficient
We received funding in less than 48 hours for our small business! Exceedingly Efficient service!
Jose
Trust and loyalty
Trust ,thank.you,
El chele
Johny was great
Johny was great. He listened to our request, gave us clear options, and responded to all my questions. But also he was always available to answer the phone without delay. The loan processed quickly with no hazards.
Tod Kienitz
Knowledge of service and explaining the…
Knowledge of service and explaining the details well. Only thing that I would recommend is to slow down and let information sink in a bit :))
Tom w
Exceptional customer service , with peace of mind!
I have to admit I was very skeptical. However, In the end onDeck put their money where their mouth is. My loan specialist Jonathan D’Amico was very knowledgable and informative during the entire process. Yes, the APR is rather high, but after further trust is established, they consider you for a lower APR & an even higher limit. The peace of mind that onDeck has been able to provide me with, is very much appreciated. “ It’s better to have the money and not need it, instead of needing the money and not having it” is the motto… It took roughly 48 hours to finalize my application, It’s fairly straightforward process. I will do business with onDeck again — highly recommend.
John D
Great service. So-So products
The rep we worked with, Dana Jenkins, was great. Very responsive and answered all of our questions. We were less enthusiastic about the products that we were offered. The interest rates would make a mafia don blush. At the end of the day, we were able to accomplish some of our financing goals.
Debbie
Jon made the process so easy
Jon made the process so easy
Heather Heltzinger
Line of Credit Happiness!
Was able to provide me with a revolving line of credit, quickly and with minimal work on my end. I worked specifically with Jon—- he was very professional, personable and great to work with, and looking forward to keeping this relationship with OnDeck going!
Stephen
Great customer service
Great customer service
Sully Dawood
I have to admit I was very skeptical
I have to admit I was very skeptical. However, In the end onDeck put their money where their mouth is. My loan specialist Jon, was very knowledgable and informative during the entire process. Yes, the APR is rather high, but after further trust is established, they consider you for a lower APR & an even higher limit. The peace of mind that onDeck has been able to provide me with, is very much appreciated. “ It’s better to have the money and not need it, instead of needing the money and not having it” is the motto… It took roughly 48 hours to finalize my application, It’s fairly straightforward process. I will do business with onDeck again — highly recommend.
Mike Somerville
This is my fourth loan that Gina has…
This is my fourth loan that Gina has helped our company with and each time she has been efficient, friendly and very helpful. Thanks again On Deck and Gina for helping our company to grow!
Mulligan Green
Easy and painless processing
The processing experience was extremely easy, the approval was done quickly and funding was available the following day. As a new business owner, it was very helpful to know that out relationship will help build my credit profile for the future.
Eddie Cain
Gina Brown made my day
Gina Brown made my day! She is so patient, friendly and extremely supportive and helpful!
Jamie Martinez
Brian was very good
Brian was very good. He explained everything to me along the way.
Angela Daniels
Marquise C was awesome
Marquise C was awesome, very professional. Marquise is very knowledgeable about the company's products and services. Great customer service called when he said he would, answered all my questions. Thank you Marquise
Tonya Little
Great experience and excellent customer service
Jonathan was very helpful throughout the whole process, and was very patient and diligent with answering all my questions and concerns as I compared various offers from several lenders. He wasn’t pushy and didn’t pressure me in any way, as I took my time to make my decision, asking lots of clarifying questions in the process. I was surprised at how easy the whole process was once I made my decision to fund through OnDeck, and how quickly it was able to be completed. It has been a great experience, and I feel very comfortable that I made the right decision for my business.
TEC LLC
Excellent service and professional…
Excellent service and professional customer service.
Susan Casias
I was pleasantly surprised at how…
I was pleasantly surprised at how quickly the offer came and how easy it was to navigate the portal
Joe
Salvatore was amazing
Salvatore was amazing. He did exactly what he said he would do. He is so efficient and knowledgeable.
Vanessa Alvarez
Gina was great quick response
Gina was great quick response
M Collins
We are greatful for the prompt service…
We are greatful for the prompt service we received from our Rep. Sumpter Godley! He was very helpful with assisting us and giving us great feedback to our questions. We will certainly recommend OnDeck to our fellow entrepreneurs!
K & S Repair Shop
Amanda was great to deal with
Amanda was great to deal with
Marcus Jones
Gina is a Rockstar!!!
Gina is outstanding at her job!!! She knows her stuff and was prompt in her communication throughout the process. Her greatest attributes... Gina is a kind and genuine person. You feel like you are talking to someone you have known your whole life. OnDeck you have a Rockstar in Gina!!! Marcus
Michael Oleary
Gina made my decision painless
Gina made my decision painless. She is a keeper
Chris Stone
Dan was very helpful and explained…
Dan was very helpful and explained things how they were going to happen in a very professional manner .he made it very easy to get the loan that we needed for our business
KD
Loyal Customer
I have been their loyal customer for many many years. they keep track of my business needs and reaches out when my company needs funds.
Rich
I'm glad OnDeck was able to help me…
I'm glad OnDeck was able to help me obtain funding to grow my business! They were very easy to work with, as opposed to the traditional bank route.
Marcus
This was the best deal I ever done with…
This was the best deal I ever done with a company low interest rates! I definitely will run it back! Back to back! H&E lawncare service would like to thank you & special thanks to Shawn!
Felipe
Samantha and sam did an outstanding job…
Samantha and sam did an outstanding job to get the loan i needed quickly. I always knew the options that were available to me. I am very happy
Raymond Caron
Excellent service
Excellent service
Mike Rotter
Applied, Approved, and Funded
OnDeck was lightning fast and the process couldn't have been any smoother!!! Applied, Approved, and Funded within 48 hours.
Brandy A. McBride
Most of the time on deck is easy and…
Most of the time on deck is easy and efficient. When they arbitrarily place a hold without cause on your line of credit, it causes problems and is ridiculous. When you ask them why they’ve done this, they tell you, “Due to the current credit climate and productivity of business…” my credit score has gone up over 50 points since the last time they pulled this and I’ve made $100,000 more this year than last year. It’s an inappropriate way to ask to see your financial records. Nice try…
Michelle
The staff are lovely
The staff are lovely. The interest rate is appalling.
Gabriel
CSRs are helpful
CSRs are helpful, knowledgeable, and good communicators.
NW
Professional, fast but CRAZY INSANE interest rate
Professional, fast loan with website to login and see 24 months payment clearly, but CRAZY INSANE interest rate of 5% a month or 25% a year or borrow $50,000 pay back $75,000 (2 years term) which translate to pay weekly around $772 (52 weeks a year)! I was just getting out of COVID, so my small business need cashflow and I didn’t think clearly what I’m getting into. I give them 4-stars for professionalism, but personally I would not use them again unless I’m desperate.
Lesley Sanders
Seamless process
Seamless process. Very thorough, yet put forth concerted effort to meet the needs of the business owner.
William simon
Experience was great, applied for loan Friday got the funds on Monday , great service
Great experience,`well done
Bobby
Identity Challenge
Aron did a great job very efficiently and effectively.The amount of questions asked to confirm my identity was over the top confirmation of Identifier questions were over the top
mitch kiani
Professional and Proficient
Dylan was professional, courteous, and got the job done without constant harassment as 95pct of the other companies. Working with him was simply Brilliant and he was spot on. I highly recommend Dylan and on deck capital for all your financial assistance.
Edilberto Nieves
Amazing service
Amazing service
Dave
I enjoy working with the team
I enjoy working with the team
Ronald Manning
Knowledgeable staff
Knowledgeable staff , fast and efficient!
Mark Kruger
Good Responsiveness - Great Portal
Their portal is great. The process is painless, and I've always found the staff to be responsive and helpful.
Georgia Cassou
Having a relationship with lender rep…
Having a relationship with lender rep who has been there to help me through three loans so far.
Peggy Shafer
Very quick and easy process.
Very quick and easy process.
Jimmie
He helped me to get logged in and was…
He helped me to get logged in and was able to give me the information I needed
Edward Elias
Chris Marshall is amazing at what he…
Chris Marshall is amazing at what he does
John Raass
True to there words
True to there words
Rod Holliman
Interest rates are very high
Signed up for a line of credit but probably will not use it unless is a last resort. 43 Plus percent is way to high
Very Happy Customer:
A very easy and seamless experience…
A very easy and seamless experience using On Deck. I recommend them highly!! So simple and quick.
Ozgur
Excellent Service and Smooth Process with OnDeck
I recently obtained a loan from OnDeck, and I couldn't be more satisfied with the entire experience. From start to finish, the process was smooth and hassle-free. Gina, my loan officer, deserves special recognition for her exceptional assistance throughout the entire process. She was not only professional and knowledgeable but also incredibly helpful and responsive to all of my questions and concerns. Her guidance made the application process seamless and stress-free. Moreover, OnDeck's online platform made it convenient for me to submit the necessary documents and track the progress of my application. The transparency and clarity provided by OnDeck were truly commendable. I also appreciate the flexibility and competitive terms offered by OnDeck, which allowed me to choose a loan option that best suited my business needs. Overall, I highly recommend OnDeck to anyone in need of financing for their business. With their excellent service and dedicated team, OnDeck has proven to be a reliable partner for small businesses like mine. Thank you, OnDeck, and a special thanks to Gina, for your outstanding support!
Rohini Budhu
It was a very excellent and simply…
It was a very excellent and simply process. The loan specialist were very professional and kind. My process was so easy and simply I was amazed. I hope I can continue a professional relationship with them for all my business needs.
Tom & Roe Love
Underwriting and agent worked together…
Underwriting and agent worked together and out a great deal together for me and my business. No pre pay penalties and with options to pay down and redo limits.
customer
Regina was very helpful and…
Regina was very helpful and professional for my loan process. Very recommended to all businesses outside looking for a loan and great customer service.
Pedro martin
They held me when I needed the most I…
They held me when I needed the most I recommended to anybody
Steven Brier
superb service from Manny
superb service from Manny, a knowledgeable and caring guy who kept in touch all the way through. The schools were funded in 1-2 days with a prior review of all the numbers. I highly recommend these folks; a pleasure to work with and we have had several loans retired in this space over the years.
Patrick Allen Spohn
Simple and easy process.
Simple and easy process.
Jesse Giorgi
Gina was very responsive and…
Gina was very responsive and respectful. Always have a good experience with OnDeck.
Lisa Mayes
Easy to work with
Easy to work with. Great loan adviser!
Robin
Funding made simple
OnDeck made the loan approval process very easy and straightforward. There staff is very knowledgeable and walked me through every step of the process. If you're a newer business looking for funding, this is definitely the place to go.
Jamaal Miller
Very clear
Very clear and precise. I really enjoyed my experience with on deck
Nasser
I recommend Jonathan D'Amico from…
I recommend Jonathan D'Amico from OnDeck for his exceptional assistance throughout the process. His expertise and dedication made the experience even smoother. With his guidance, I felt confident in my decisions and knew I was in good hands. Thanks to Jonathan and OnDeck, I now have the financial support to propel my business forward.
Arnaldo
Excellent Customer Service!
Excellent Customer Service!
Lisa Mayes
Very easy to work with
Very easy to work with. Online application was convenient and my loan officer was great!
Irina Porter
Great service
Great service! Fast and efficient
Gary Wadkins
Great experience with On Deck supplying…
Great experience with On Deck supplying my company needs all in same day I applied for the loan. Recommend On Deck anytime funds needed and they did a 5 Star service for me - thanks so much
Zulfiqar
He was very helpful
He was very helpful
Lana Dokic
I have very good experiences with…
I have very good experiences with Ondeck.Very professional service.
JANICE
The process was good
The process was good, easy and successful. Then thinking of actually using is not a good choice because the interest rate is outrageous, it makes it unusable when I really stopped and looked at it.
Michael Williams
Great service and great people to work…
Great service and great people to work with!
Judi Brown
Speedy funding and budget-friendly payment schedule
We most appreciated the speed at which we received the funds we borrowed. The weekly payment schedule works well with our budget and it's satisfying knowing we'll have the debt repaid in a relatively short timeframe.
horatio beaufort
Ondeck is good to use if your experienced
So far Ondeck online platform has been easy to use and communication is good with my rep.
suzette gemmell
Jon D’Amico was great
Jon D’Amico was great. He answered every question we had, and explained everything very clearly. The process was easy and fast. I will definitely be working with On Deck again if the time ever arises.
Brian
Great customer service!
Great customer service!
Albert
Super Experience
Awesome experience....Easy to follow and navigate and knew exactly what was happening. Everyone was professional and great communicators
MEW Enterprises Inc.
Willing to help
This is the only group that was willing to work with me on my project to clean up my credit cards
Jennifer Braidwood
Amazing!
I worked with Kylee to acquire some funding for a large inventory purchase for my company. The entire experience was incredible. Very simple and not a lot of hoops to jump through. We got the funding right away. Kylee was so knowledgeable and friendly, great to work with through this whole process, a process which is new to me. She answered every question I had and was just really nice. She wasn't pushy either which was refreshing. I am excited to continue working with OnDeck and Fundera on future capital needs, they seem to have it all and can even secure better rates in the future through SBA and other lending partners. Honestly, the entire experience was seamless. Really happy that I found them.
Charlie Johnson
Efficient and timely. Great rates!
Efficient and timely. Great rates!
Hector Guerrero
Excellent communication.
Excellent communication.
Gustavo and Rebecca
Jon D'Amico was super helpful and made…
Jon D'Amico was super helpful and made this a very easy process.
Jason Phelps
Jon D’Amico was an amazing loan officer…
Jon D’Amico was an amazing loan officer and OnDeck knocked it out of the park!! Super fast service and funding and professionally explained with multiple options! I would recommend these guys to everyone!
Rodolfo
Everything went well
Everything went well
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